Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
Timeline
Generic

Aayash Lal

Suva,Fiji

Summary

Innovative IT expert with a wealth of knowledge developed at CJ Patel, excelling in technical support and network administration. Proven track record in optimizing SQL queries, enhancing system performance, and delivering exceptional end-user training. Adept at problem-solving and fostering collaboration within teams to achieve project goals efficiently.

Overview

3
3
years of professional experience

Work History

Junior Software Developer

Cj patel
Lami
01.2025 - Current
  • Worked collaboratively with other teams such as QA, UI and UX Designers and Project Managers.
  • Utilized various development tools such as Visual Studio .NET, C#, Java, SQL Server, and Oracle Database for system integration projects.
  • Identified data sources, developed SQL queries and stored procedures to extract data from Oracle database.
  • Assisted in the development of an enterprise-level application using Oracle database.
  • Performed trouble shooting of any issues related to Oracle Database server or applications accessing it.
  • Developed online analytical processing cubes in Oracle Database 11g and 12c Enterprise Edition for data warehousing purposes.
  • Created triggers and views for data analysis and reporting purposes.
  • Tested SQL scripts for accuracy and reliability.
  • Designed tables, indexes, queries and other database objects.
  • Resolved conflicts between multiple users accessing the same data.
  • Performed complex query tuning to improve system performance.
  • Developed stored procedures and functions to optimize database performance.
  • Conducted debugging activities to identify errors in SQL code.
  • Tested databases and performed bug fixes.
  • Optimized SQL queries and stored procedures, reducing execution time by significant percentages.
  • Developed database schemas, scripts, and models in collaboration with application developers to meet project requirements.
  • Managed database backups and disaster recovery plans to ensure data preservation.
  • Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
  • Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.

IT Support Technician

CJ Patel
Lami
09.2024 - 12.2024
  • Configured IP addresses for new workstations and troubleshooted network problems.
  • Provided training to end-users regarding how to use newly installed software applications.
  • Collaborated with external vendors when necessary to resolve complex technical issues.
  • Ensured compliance with relevant policies relating to information security.
  • Implemented antivirus solutions to protect against malicious code threats.
  • Installed and configured computer hardware operating systems and applications.
  • Set up printers, scanners, modems, routers, switches and other peripherals devices.
  • Offered repair or service options to help customers make decisions.
  • Answered emergency calls for equipment repair with prompt arrival to sites on nights, weekends and holidays.
  • Answered customer service calls and resolved issues quickly to return machines to operational status.
  • Called and consulted with clients regarding equipment details, needs and problems.

GT Helpdesk Officer

CJ Patel
Lami
01.2024 - 09.2024
  • Created user accounts in Active Directory and managed user access rights.
  • Assisted in the troubleshooting of hardware, software, network and peripheral devices.
  • Analyzed system logs for potential problems that could affect operations.
  • Developed documentation related to help desk procedures and services offered.
  • Provided training sessions for users on how to use specific applications.
  • Recommended solutions for improving existing systems and processes.
  • Performed system maintenance tasks such as patching, upgrading, configuring and installing applications.
  • Generated reports on help desk activities using ticketing software tools.
  • Built and maintained successful relationships with service providers, vendors, dealers, and consumers.

IT Intern

Pacific Theological College
Suva, Fiji
02.2023 - 10.2023
  • MYOB server
  • Moodle administrator, support, and server
  • Website administrator, support, and server
  • Followed up on resolved tickets, conducting surveys to gather feedback and uncover service desk inefficiencies
  • Hardware and software support
  • Upgrading of software and hardware
  • Printer support and installation

Engineering office

Ram Sami
10.2022 - 01.2023
  • Project Management: The Engineering Office often manages various engineering projects, coordinating with different teams and stakeholders to ensure projects are completed on time, within budget, and meeting specified quality standards.
  • Engineering Design and Analysis: Engineers within the office work on designing, analyzing, and developing solutions for complex engineering challenges. They use specialized software and tools to create detailed plans and blueprints for construction and implementation

IT help desk office

Westpower
Suva, Fiji
06.2022 - 09.2022
  • CCTV maintenance
  • Cash register setup
  • Website development\administration
  • Email administration
  • MYOP Software
  • QuickBooks Software

Education

Primary School -

Bhawnai Dayal
Suva, Fiji
01.2015

Secondary School -

Bhawnai Dayal
Suva, Fiji
01.2019

Bachelor of Information Technology and Management - information technology, management

Fiji National University
Fiji
05.2025

Skills

  • Communication skills
  • Technical support
  • Operating systems management
  • Network administration
  • Software updates and maintenance
  • Mobile device support
  • End-user training and support
  • Asset management strategies
  • Hardware maintenance and troubleshooting
  • Ticket management systems
  • LAN/WAN configuration
  • Product training and development
  • Network diagnostics and analysis
  • Service support excellence
  • User support solutions
  • Technical computer expertise
  • Problem-solving techniques
  • SQL development and optimization
  • Oracle database management
  • Stored procedures implementation
  • Collaboration skills in teams

Hobbies and Interests

  • Volunteer Work
  • Swimming
  • Sports and Fitness
  • Technology and Coding
  • Outdoor Activities
  • Language Learning

References

  • Keshmi Sharma, FNU, Keshmisharma@fnu.ac.fj, 8644044
  • Atishma Devi, West Power Electrical, atish.westpower@gmail.com, 9262674
  • Nitesh Raj, PTC, 9286571

Languages

  • English
  • Fijian
  • Hindi

Timeline

Junior Software Developer

Cj patel
01.2025 - Current

IT Support Technician

CJ Patel
09.2024 - 12.2024

GT Helpdesk Officer

CJ Patel
01.2024 - 09.2024

IT Intern

Pacific Theological College
02.2023 - 10.2023

Engineering office

Ram Sami
10.2022 - 01.2023

IT help desk office

Westpower
06.2022 - 09.2022

Primary School -

Bhawnai Dayal

Secondary School -

Bhawnai Dayal

Bachelor of Information Technology and Management - information technology, management

Fiji National University

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