Alvin Kumar

• Processing of assigned requisitions, purchase orders and sending it to vendors in timely manner.

• Coordinated with other departments on project specific purchasing needs

• Arranging meetings on department on processing issues and solving them

• Well versed with Banner in (Procurement Division)

• Resolve inquiries and problems presented in raised requisitions and preparation of analysis on like terms for approvals.

• Responsible for tracking and ensuring items are delivered on sites

• Responding to phone calls and emails promptly

Updating local and overseas supplier listing and procurement task assigned by the supervisor.

• Negotiated pricing with vendors to ensure cost saving for the company.

• Reviewed and reconciled supplier accounts to ensure accuracy of invoices and payments.
• Verified vendor accounts by reconciling monthly statements and related transactions.
• Processed high volume of invoices in a timely manner, ensuring accuracy and completeness of all documentation.
• Resolved invoice discrepancies with vendors in an efficient manner.
• Maintained accurate records of all payment documents such as invoices, checks, credit card slips.
• Prepared checks for signature, including manual checks when necessary.
• Performed other duties as assigned by supervisor or manager.

• Provided excellent customer service to resolve customer complaints in a timely manner.
• Answered customer inquiries and provided accurate information regarding products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

• Perform level 1 IT Duties

• Responsible for dealing with phone and email-based enquiries

• Assisting with IT related solutions to students

• Assisting in any necessary projects given by immediate supervisor