Amrit Shalvin Chand
Nadi,Islands
Overview
24
24
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Enterprise Systems Engineer
Fiji National University
Suva
- For Department of Collaboration
- Technology @, , Division of IT Services., Mob: 9927038
- Email: niten.kumar@fnu.ac.fj
- Mr
- Ravindra Pillay (Former Work Staff)
Former Work Supervisor
Mrs. Geeta Krishna
Assistant Principal
Swami Vivekananda College
Supervisor
Niten Kumar
Manager IT Infrastructure
Punja Group Ltd
- 9244321
- Certification
- I, the undersigned, certify that, to the best of my knowledge and belief, this CV
Support Officer
02.2019
- O In addition, as Acting Senior ICT, , delegating area of work to other colleagues in ICT Support
- Weekly report submission
- Supervise my staffs whenever they need assistance in resolving issues beyond their knowledge
- Additional task as assigned by MICTO is carried out by me
- Inventory management of Nasinu campus work done by me.
IT Consultant
Fiji National University
09.2021 - Current
- After ITS Restructure
- Working under Department of Collaboration Technology in Division of IT Services
- O Administration of Windows Server End task for university with below responsibilities Administer Student / Staff Active Directory Domain Services,
- Microsoft Exchange Centre 2016, Exchange Online on Microsoft 365 platform
- Administer Staff / Student Email Security, Email Archive & MSE,
- Barracuda MA and Metalogix
- Administration of Zoom servers for University and back end support for any Zoom issues faced FNU Users
- Ensure Server Performance & SLA’s are met by performing below
- All servers have resource capacity utilization of 70% are to be addressed)
- Resources include storage capacity, memory and CPU and network where relevant
- Server uptime is 99.99% Service faults and issues are managed efficiently
- Processes are streamlined to increase efficiency
- Any other tasks assigned by Manager IT-Collaborations and
IT Team Leader / Acting Senior ICT Support Officer, Support Officer
Fiji National University
09.2005 - 03.2018
- O ICT Support provided to staff / students of the Campus
- Acting Senior o Acting Senior ICT
Lab Supervisor
The University of, Laucala
10.2017 - 03.2018
- This was a 3 years contract
- Responsibilities: o IT Support for Faculty of Business and Economics o Video Conferencing Setup o PC, Laptop, Printer IT equipment maintenance o ITS Helpdesk support to staff and students
- O Remote troubleshooting o Assistance provided to Students / Staffs in regards to ICT (Hardware / Software) on Campus
- Use of ITS Helpdesk application for escalation of ITS tickets to respective ITS sections to solve the problem
- O Assistance provided Academic Staff with Video Conferencing
- O Teaching Room assistance with technology as and when required
- O Daily checks for all Lab equipment are in operation status
- O Upkeep of daily ITS work assigned
- O Sort out work orders as and when assigned within the Campus
- O I was also given opportunity to be part of Audio/Visual Team whereby task was to upgrade Lecture Theatre and Teaching Room equipment during the project
- Extron Devices used with integrations with exposure to learn USP Audio Visual standards and solutions
IT Administrator
Swami Vivekananda College, Ministry of Education
05.2014 - 09.2017
- Employed
- TPF No: 87021
- From 28th,
- Administration and management of Tower / Blade Servers
- O Active Directory Domain Administration
- O Administration and management of Windows Server 2003 / 2008 (Domain
- Controller) Active Directory Services, Webserver, Fileserver, backup Server
- O RAID Configuration of Servers
- O Update of internal E-learning content based website plus update of published for
- Ramakrishna Mission website, www.rkmfiji.org using Wordpress
- O Management, maintenance and repair of School IT facilities which includes 200
- PC’s, peripherals such as printer, scanner, laptops, projectors, in all classrooms and other IT equipment’s
- O Purchase of IT facilities for the School
- O Setup of N Computing in the school
- O Working with Routers, Switches and wireless access points, client bridges plus configuration of these devices
- O Cat6 cabling so that all devices are networked
- Structured cabling o Installation and configuration of CCTV and IP based Cameras
- O Setup of Firewall – Fortinet / TMG for Swami Vivekananda College Network
- O Installation of Ceiling mounted projectors, smart boards (interactive boards) for teaching and learning process
- O Worked with deployment, configuration and administration of client server- based Antiviruses (ESET Endpoint, Eset Remote Administrator & Console)
- O Management and Administration of Sarada Medical Centre IT which includes
- Server, Medical Practicing database – Best Practice, Web Conferencing from
- Medical Centre to Overseas hospitals eg: Shrines Hospital in Hawaii
- Router, PC and Telemedicine Unit – Hi Care Unit
- O Management of IT inventory for the college
- O Upcoming projects are to built an Exchange Server for the school staffs email, N
- Computing Lab, cloud computing, installation of interactive boards in all classrooms, Implementation of Library Integrated Management System for the
- College Library and Content Management System via internet
- O Other IT work as assigned or IT projects for the school to enhance IT services for teaching and learning purpose.
Technician
Fiji National University, Department of ICT
08.2013 - 05.2014
- To oversee ICT issues within the Campus
- O Video Conferencing Setup o PC, Laptop, Printer ICT equipment maintenance o Pasifika ICT inventory control o Remote troubleshooting o Assistance provided to Students / Staffs in regards to ICT (Hardware /
- Software) on Campus
- O Pasifika ICT Helpdesk coordination
- O Assistance provided Academic Staff with Video Conferencing
- O Upkeep of daily ICT operations in Pasifika Campus
- O Sort out work orders as and when assigned within the Campus.
IT Systems Technician
Fiji National University, Pasifika Campus, Library Services
07.2011 - 08.2013
- Managed all ICT issues within Department of Library Services in Central Division
- Campuses of FNU
- Such as Samabula, Pasifika, Tamavua, Nursing, Nasinu,
- Koronivia, Narere, Raiwai, Laucala, Nasese
- O PC repair and maintenance, upgrade, Printer issues, Photocopier issues
- Etc
- O Projects like PC Deployment for different libraries, oversee all PC’s are working in all libraries
- Management and Administration of Library Integrated System (Horizon) for FNU
- Libraries Fiji Wide for 17 Campuses
- O All problems faced by circulation staff during check in, check out in all
- FNU libraries reports to me to solve the issue on Circulation Setup
- O Report generation by month for all FNU Libraries for circulation, collection and so forth
- O Handling of OPAC throughout Library Services
- O Exceptions /Changes are done on Integrated Library System as and when required
- O Any major changes to be done on LMS such as implementation of new features, testing, finalizing of its functionality
- Preparation of Integrated Library System Manual and Training aids
- Recommendations on ICT equipment as needed by Library Services
- Managing of Library Systems Server
- Inventory control on ICT facilities within Library Department, FNU wide
- Conducted Integrated Library System Training (Circulation Portion) for whole of
- FNU Library staffs including Western, Central and Northern Campuses
- And any other work assigned by Head of Department.
Volunteer ICT Technician
Swami Vivekananda College
08.2010 - 07.2011
- Experience gained: o Setup of E-Learning Centre for SVC, where did networking RJ -45 termination, cabling, Patch Panel termination
- E-Learning Centre Lab Setup
- O Worked on 240 PC’s where these PC’s were linked with Domain Controller
- O Did the setup of Server such as Domain Controller – Active Directory, DNS,
- DHCP, File Server, and Application Server using IIS publisher
- O Installation of Hardware, Software, Networking, diagnosis, troubleshooting of them whenever defects faced by students and staff of SVC
- O Worked with Windows Xp SP2, SP3, Vista, 7, Server 2003 and bit in Server 2008 and many Application Software’s
- O Internet Security updates
- O Anti virus Protections
- O Intranet Technologies o Planning, Scheduling, and implementing of ICT Project
- O Controlling of Dedicated Server Machines – such as creation of Active
- Directory Service Interface Group Policy for different Users
- O Updating of Intranet Website for SVC o Maintenance of School Laptops as well such as Hardware, Software, networking, usage of wireless technology
- O N – Computing Installation for SVC
- O Overall handling, sighting, documenting, maintenance, development whenever need araises for enhancement of ICT for SVC
- O Teaching of Form 5 Computer subject
- O Designing of Certificates which College required and other documents as told to do so
- O Provided appropriate user support to staff and students of SVC
- O And other IT work assigned such as Multimedia Projector setup whenever needed.
Volunteer Computer Teacher
Mulomulo Secondary School
01.2010 - 07.2010
- Experience gained: o Teaching computer to Form 5, 6, 7 in presence of subject teachers to see ways and methods used by me to teach and guide me
- O Whatever a normal teacher does I am exposed to it o Also helped in computing department in maintenance of IT related equipment
- O Gained the knowledge of the processes done or carried out by the teachers in secondary schools
- O Installation, Troubleshooting and maintenance of PC’s, Printers, Networking and troubleshooting
- O Supervision of classes in absence of a particular subject teacher
- O From Term 2 given the opportunity to teach computer without supervision of a subject teacher due to observations were done in Term 1 by the HOD.
Project Assistant
University of the South Pacific
03.2008 - 03.2009
- Experience gained: o Tutoring of IT Concepts to Primary Students in Western Division Under PACE
- Project
- O Controlling of Satellite and Video Broadcasting Classes
- O Providing technical/helpdesk support to staff and students o Supervision of IT Labs
- O Was one of the Research Assistant in survey conducted by USP under Research
- Section and Data Analyzing after research completed
- O Providing users with appropriate support and advice
- O And other IT related work assigned.
Technical Assistant
University of the South Pacific
01.2005 - 02.2006
- Attachment) in Technical Workshop,
- ITS, : o Repairing of computers and printers
- O Hardware, software and network diagnosis and installation, troubleshooting
- O Provide help desk support
- O Basic Networking and Troubleshooting o Knowledge of Inventory system in Technical Section o And other IT related work
Litigation Clerk
Pillai, Naidu & Associates
01.2004 - 06.2004
- Experience gained o Preparing of legal documents o Issuing to court and then serving to plaintiff or defendants o And other legal duties performed o In accounts, payments of weekly wages of all staff, FNPF calculation, PAYE
- Calculation, Monthly VAT Return, Bank Reconciliation, cash handling and daily banking of office account and trust account.
Education
Diploma - Business Studies (Applied Computing
FIJI NATIONAL UNIVERSITY
01.2006 - 01.2007
ENVIRONMENT - undefined
Nadi College
Fiji Seventh Form Examination - undefined
Leaving Certificate - undefined
Mulomulo Secondary School
01.1997 - 01.2002
HINDI - undefined
Fiji Junior Certificate Examination - undefined
Intermediate - undefined
Mulomulo Primary School
01.1991 - 01.1996
Azure Fundamentals – AZ900 study in progress for Certification Exam and other Cloud Solutions - undefined
Cisco Cyber Security Essentials Completed - undefined
Cisco Introduction to Cyber Security Completed - undefined
Bachelor of Information Systems - undefined
Diploma - Applied Computing / IT
CompTIA A+ Certified Professional Completed A+ Core Hardware (220-221) - undefined
Skills
LEVEL OF KNOWLEDGE)Microsoft Access, Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Microsoft Publisher2002, Windows 98, Windows 2000, Windows XP, Windows 7/8/10, Microsoft Visio2002/2003/2010/2016/2019/Office365, and many more softwareRelevant Skills and ExperienceComputer related professional skills:-I am proficient at using commonly available applications: Advance Level Of Knowledge in theFollowingMicrosoft Office XP, 2003, 2007, 2010, 2013, 2016, Office 365: Word, Excel, AccessPowerpoint, Visio and Publisher skillsDone extensive work with these applications and other software’s usedExtensive knowledge of writing SQL queries and administering databases usingMicrosoft Access XP, 2003, 2007, 2010, 2013Have a lot of experience in setting up, configuring and administering Windows98 SE, Windows 2000 Pro, and Windows XP Pro, Vista, 7, 8, 81, 10 with Windows ServerOSExtensive knowledge of solving computer problems related to hardware andSoftware, networking and other IT related fieldsHave experience in successfully handling a computer help desk and repairingPC’sHave a lot of experience in using the Internet including E-Mail, FTP, WWWEtcKnowledge in Windows Server 2003/2008 / 2012, 2016 installation, configuration of DomainController ADSI, DNS, DHCP, File Server, Database Server and adding clients to DomainAnd so forthWorked with many Application SoftwaresOther SkillsCustomer care & SupportAbility to work with other people (Done a lot of group projects during my courseAnd worked with several people)Experience in handling moneyExperience in operating modern office equipment (Fax, TelephonesComputers etc)
Accomplishments
- COMPUTER PRINCIPLES B+
- BUSINESS COMMUNICATION C
- PACKAGES (WORD, EXCEL, ACCESS) A
- DATABASE MANAGEMENT SYSTEM C+
- COMMERCIAL LAW C
- OPERATING SYSTEM A
- SYSTEM ANALYSIS AND DESIGN A
- ECONOMICS 1 C
- SERVICE AND SUPPORT A+
- PROGRAMMING PRINCIPLES B
- BUSINESS STATISTICS C
Certification
Software Learnt in Duration of Course and Through Personal Experience: (ADVANCE
Additional Information
- Driving Licence No: , 827890 (Full Drivers Licence)
- Certifications and Awards , 2003 - Chemical Society of the South Pacific (U.S.P) Chemquiz – Award of Merit 2002 - Australian Schools Science Competition—Achievement (School Award) 2001 – Chemical Society of the South Pacific (U.S.P) Chemquiz – Certificate of Merit 2000 - Australian Mathematics Competition – Certificate of Credit
- my qualifications and experience. SIGNATURE: ……………asc………………… DATE OF SIGNING 11…. /...03....../…2022………. Day Month Year
Timeline
IT Consultant
Fiji National University
09.2021 - Current
Support Officer
02.2019
Lab Supervisor
The University of, Laucala
10.2017 - 03.2018
IT Administrator
Swami Vivekananda College, Ministry of Education
05.2014 - 09.2017
Technician
Fiji National University, Department of ICT
08.2013 - 05.2014
IT Systems Technician
Fiji National University, Pasifika Campus, Library Services
07.2011 - 08.2013
Volunteer ICT Technician
Swami Vivekananda College
08.2010 - 07.2011
Volunteer Computer Teacher
Mulomulo Secondary School
01.2010 - 07.2010
Project Assistant
University of the South Pacific
03.2008 - 03.2009
Diploma - Business Studies (Applied Computing
FIJI NATIONAL UNIVERSITY
01.2006 - 01.2007
IT Team Leader / Acting Senior ICT Support Officer, Support Officer
Fiji National University
09.2005 - 03.2018
Technical Assistant
University of the South Pacific
01.2005 - 02.2006
Litigation Clerk
Pillai, Naidu & Associates
01.2004 - 06.2004
Leaving Certificate - undefined
Mulomulo Secondary School
01.1997 - 01.2002
Intermediate - undefined
Mulomulo Primary School
01.1991 - 01.1996
Enterprise Systems Engineer
Fiji National University
Former Work Supervisor
Mrs. Geeta Krishna
Assistant Principal
Swami Vivekananda College
Supervisor
Niten Kumar
Manager IT Infrastructure
Punja Group Ltd
ENVIRONMENT - undefined
Nadi College