Amrit Shalvin Chand
Nadi,Islands
Overview
24
24
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Enterprise Systems Engineer
Fiji National University
Suva
- For Department of Collaboration
- Technology @, , Division of IT Services., Mob: 9927038
- Email: niten.kumar@fnu.ac.fj
- Mr
- Ravindra Pillay (Former Work Staff)
Former Work Supervisor
Mrs. Geeta Krishna
Assistant Principal
Swami Vivekananda College
Supervisor
Niten Kumar
Manager IT Infrastructure
Punja Group Ltd
- 9244321
- Certification
- I, the undersigned, certify that, to the best of my knowledge and belief, this CV
Support Officer
02.2019
- O In addition, as Acting Senior ICT, , delegating area of work to other colleagues in ICT Support
- Weekly report submission
- Supervise my staffs whenever they need assistance in resolving issues beyond their knowledge
- Additional task as assigned by MICTO is carried out by me
- Inventory management of Nasinu campus work done by me.
IT Consultant
Fiji National University
09.2021 - Current
- After ITS Restructure
- Working under Department of Collaboration Technology in Division of IT Services
- O Administration of Windows Server End task for university with below responsibilities Administer Student / Staff Active Directory Domain Services,
- Microsoft Exchange Centre 2016, Exchange Online on Microsoft 365 platform
- Administer Staff / Student Email Security, Email Archive & MSE,
- Barracuda MA and Metalogix
- Administration of Zoom servers for University and back end support for any Zoom issues faced FNU Users
- Ensure Server Performance & SLA’s are met by performing below
- All servers have resource capacity utilization of 70% are to be addressed)
- Resources include storage capacity, memory and CPU and network where relevant
- Server uptime is 99.99% Service faults and issues are managed efficiently
- Processes are streamlined to increase efficiency
- Any other tasks assigned by Manager IT-Collaborations and
IT Team Leader / Acting Senior ICT Support Officer, Support Officer
Fiji National University
09.2005 - 03.2018
- O ICT Support provided to staff / students of the Campus
- Acting Senior o Acting Senior ICT
Lab Supervisor
The University of, Laucala
10.2017 - 03.2018
- This was a 3 years contract
- Responsibilities: o IT Support for Faculty of Business and Economics o Video Conferencing Setup o PC, Laptop, Printer IT equipment maintenance o ITS Helpdesk support to staff and students
- O Remote troubleshooting o Assistance provided to Students / Staffs in regards to ICT (Hardware / Software) on Campus
- Use of ITS Helpdesk application for escalation of ITS tickets to respective ITS sections to solve the problem
- O Assistance provided Academic Staff with Video Conferencing
- O Teaching Room assistance with technology as and when required
- O Daily checks for all Lab equipment are in operation status
- O Upkeep of daily ITS work assigned
- O Sort out work orders as and when assigned within the Campus
- O I was also given opportunity to be part of Audio/Visual Team whereby task was to upgrade Lecture Theatre and Teaching Room equipment during the project
- Extron Devices used with integrations with exposure to learn USP Audio Visual standards and solutions
IT Administrator
Swami Vivekananda College, Ministry of Education
05.2014 - 09.2017
- Employed
- TPF No: 87021
- From 28th,
- Administration and management of Tower / Blade Servers
- O Active Directory Domain Administration
- O Administration and management of Windows Server 2003 / 2008 (Domain
- Controller) Active Directory Services, Webserver, Fileserver, backup Server
- O RAID Configuration of Servers
- O Update of internal E-learning content based website plus update of published for
- Ramakrishna Mission website, www.rkmfiji.org using Wordpress
- O Management, maintenance and repair of School IT facilities which includes 200
- PC’s, peripherals such as printer, scanner, laptops, projectors, in all classrooms and other IT equipment’s
- O Purchase of IT facilities for the School
- O Setup of N Computing in the school
- O Working with Routers, Switches and wireless access points, client bridges plus configuration of these devices
- O Cat6 cabling so that all devices are networked
- Structured cabling o Installation and configuration of CCTV and IP based Cameras
- O Setup of Firewall – Fortinet / TMG for Swami Vivekananda College Network
- O Installation of Ceiling mounted projectors, smart boards (interactive boards) for teaching and learning process
- O Worked with deployment, configuration and administration of client server- based Antiviruses (ESET Endpoint, Eset Remote Administrator & Console)
- O Management and Administration of Sarada Medical Centre IT which includes
- Server, Medical Practicing database – Best Practice, Web Conferencing from
- Medical Centre to Overseas hospitals eg: Shrines Hospital in Hawaii
- Router, PC and Telemedicine Unit – Hi Care Unit
- O Management of IT inventory for the college
- O Upcoming projects are to built an Exchange Server for the school staffs email, N
- Computing Lab, cloud computing, installation of interactive boards in all classrooms, Implementation of Library Integrated Management System for the
- College Library and Content Management System via internet
- O Other IT work as assigned or IT projects for the school to enhance IT services for teaching and learning purpose.
Technician
Fiji National University, Department of ICT
08.2013 - 05.2014
- To oversee ICT issues within the Campus
- O Video Conferencing Setup o PC, Laptop, Printer ICT equipment maintenance o Pasifika ICT inventory control o Remote troubleshooting o Assistance provided to Students / Staffs in regards to ICT (Hardware /
- Software) on Campus
- O Pasifika ICT Helpdesk coordination
- O Assistance provided Academic Staff with Video Conferencing
- O Upkeep of daily ICT operations in Pasifika Campus
- O Sort out work orders as and when assigned within the Campus.
IT Systems Technician
Fiji National University, Pasifika Campus, Library Services
07.2011 - 08.2013
- Managed all ICT issues within Department of Library Services in Central Division
- Campuses of FNU
- Such as Samabula, Pasifika, Tamavua, Nursing, Nasinu,
- Koronivia, Narere, Raiwai, Laucala, Nasese
- O PC repair and maintenance, upgrade, Printer issues, Photocopier issues
- Etc
- O Projects like PC Deployment for different libraries, oversee all PC’s are working in all libraries
- Management and Administration of Library Integrated System (Horizon) for FNU
- Libraries Fiji Wide for 17 Campuses
- O All problems faced by circulation staff during check in, check out in all
- FNU libraries reports to me to solve the issue on Circulation Setup
- O Report generation by month for all FNU Libraries for circulation, collection and so forth
- O Handling of OPAC throughout Library Services
- O Exceptions /Changes are done on Integrated Library System as and when required
- O Any major changes to be done on LMS such as implementation of new features, testing, finalizing of its functionality
- Preparation of Integrated Library System Manual and Training aids
- Recommendations on ICT equipment as needed by Library Services
- Managing of Library Systems Server
- Inventory control on ICT facilities within Library Department, FNU wide
- Conducted Integrated Library System Training (Circulation Portion) for whole of
- FNU Library staffs including Western, Central and Northern Campuses
- And any other work assigned by Head of Department.
Volunteer ICT Technician
Swami Vivekananda College
08.2010 - 07.2011
- Experience gained: o Setup of E-Learning Centre for SVC, where did networking RJ -45 termination, cabling, Patch Panel termination
- E-Learning Centre Lab Setup
- O Worked on 240 PC’s where these PC’s were linked with Domain Controller
- O Did the setup of Server such as Domain Controller – Active Directory, DNS,
- DHCP, File Server, and Application Server using IIS publisher
- O Installation of Hardware, Software, Networking, diagnosis, troubleshooting of them whenever defects faced by students and staff of SVC
- O Worked with Windows Xp SP2, SP3, Vista, 7, Server 2003 and bit in Server 2008 and many Application Software’s
- O Internet Security updates
- O Anti virus Protections
- O Intranet Technologies o Planning, Scheduling, and implementing of ICT Project
- O Controlling of Dedicated Server Machines – such as creation of Active
- Directory Service Interface Group Policy for different Users
- O Updating of Intranet Website for SVC o Maintenance of School Laptops as well such as Hardware, Software, networking, usage of wireless technology
- O N – Computing Installation for SVC
- O Overall handling, sighting, documenting, maintenance, development whenever need araises for enhancement of ICT for SVC
- O Teaching of Form 5 Computer subject
- O Designing of Certificates which College required and other documents as told to do so
- O Provided appropriate user support to staff and students of SVC
- O And other IT work assigned such as Multimedia Projector setup whenever needed.
Volunteer Computer Teacher
Mulomulo Secondary School
01.2010 - 07.2010
- Experience gained: o Teaching computer to Form 5, 6, 7 in presence of subject teachers to see ways and methods used by me to teach and guide me
- O Whatever a normal teacher does I am exposed to it o Also helped in computing department in maintenance of IT related equipment
- O Gained the knowledge of the processes done or carried out by the teachers in secondary schools
- O Installation, Troubleshooting and maintenance of PC’s, Printers, Networking and troubleshooting
- O Supervision of classes in absence of a particular subject teacher
- O From Term 2 given the opportunity to teach computer without supervision of a subject teacher due to observations were done in Term 1 by the HOD.
Project Assistant
University of the South Pacific
03.2008 - 03.2009
- Experience gained: o Tutoring of IT Concepts to Primary Students in Western Division Under PACE
- Project
- O Controlling of Satellite and Video Broadcasting Classes
- O Providing technical/helpdesk support to staff and students o Supervision of IT Labs
- O Was one of the Research Assistant in survey conducted by USP under Research
- Section and Data Analyzing after research completed
- O Providing users with appropriate support and advice
- O And other IT related work assigned.
Technical Assistant
University of the South Pacific
01.2005 - 02.2006
- Attachment) in Technical Workshop,
- ITS, : o Repairing of computers and printers
- O Hardware, software and network diagnosis and installation, troubleshooting
- O Provide help desk support
- O Basic Networking and Troubleshooting o Knowledge of Inventory system in Technical Section o And other IT related work
Litigation Clerk
Pillai, Naidu & Associates
01.2004 - 06.2004
- Experience gained o Preparing of legal documents o Issuing to court and then serving to plaintiff or defendants o And other legal duties performed o In accounts, payments of weekly wages of all staff, FNPF calculation, PAYE
- Calculation, Monthly VAT Return, Bank Reconciliation, cash handling and daily banking of office account and trust account.
Education
Diploma - Business Studies (Applied Computing
FIJI NATIONAL UNIVERSITY
01.2006 - 01.2007
ENVIRONMENT - undefined
Nadi College
Fiji Seventh Form Examination - undefined
Leaving Certificate - undefined
Mulomulo Secondary School
01.1997 - 01.2002
HINDI - undefined
Fiji Junior Certificate Examination - undefined
Intermediate - undefined
Mulomulo Primary School
01.1991 - 01.1996
Azure Fundamentals – AZ900 study in progress for Certification Exam and other Cloud Solutions - undefined
Cisco Cyber Security Essentials Completed - undefined
Cisco Introduction to Cyber Security Completed - undefined
Bachelor of Information Systems - undefined
Diploma - Applied Computing / IT
CompTIA A+ Certified Professional Completed A+ Core Hardware (220-221) - undefined
Skills
LEVEL OF KNOWLEDGE)undefined
Accomplishments
- COMPUTER PRINCIPLES B+
- BUSINESS COMMUNICATION C
- PACKAGES (WORD, EXCEL, ACCESS) A
- DATABASE MANAGEMENT SYSTEM C+
- COMMERCIAL LAW C
- OPERATING SYSTEM A
- SYSTEM ANALYSIS AND DESIGN A
- ECONOMICS 1 C
- SERVICE AND SUPPORT A+
- PROGRAMMING PRINCIPLES B
- BUSINESS STATISTICS C
Certification
Software Learnt in Duration of Course and Through Personal Experience: (ADVANCE
Additional Information
- Driving Licence No: , 827890 (Full Drivers Licence)
- Certifications and Awards , 2003 - Chemical Society of the South Pacific (U.S.P) Chemquiz – Award of Merit 2002 - Australian Schools Science Competition—Achievement (School Award) 2001 – Chemical Society of the South Pacific (U.S.P) Chemquiz – Certificate of Merit 2000 - Australian Mathematics Competition – Certificate of Credit
- my qualifications and experience. SIGNATURE: ……………asc………………… DATE OF SIGNING 11…. /...03....../…2022………. Day Month Year
Timeline
IT Consultant
Fiji National University
09.2021 - Current
Support Officer
02.2019
Lab Supervisor
The University of, Laucala
10.2017 - 03.2018
IT Administrator
Swami Vivekananda College, Ministry of Education
05.2014 - 09.2017
Technician
Fiji National University, Department of ICT
08.2013 - 05.2014
IT Systems Technician
Fiji National University, Pasifika Campus, Library Services
07.2011 - 08.2013
Volunteer ICT Technician
Swami Vivekananda College
08.2010 - 07.2011
Volunteer Computer Teacher
Mulomulo Secondary School
01.2010 - 07.2010
Project Assistant
University of the South Pacific
03.2008 - 03.2009
Diploma - Business Studies (Applied Computing
FIJI NATIONAL UNIVERSITY
01.2006 - 01.2007
IT Team Leader / Acting Senior ICT Support Officer, Support Officer
Fiji National University
09.2005 - 03.2018
Technical Assistant
University of the South Pacific
01.2005 - 02.2006
Litigation Clerk
Pillai, Naidu & Associates
01.2004 - 06.2004
Leaving Certificate - undefined
Mulomulo Secondary School
01.1997 - 01.2002
Intermediate - undefined
Mulomulo Primary School
01.1991 - 01.1996
Enterprise Systems Engineer
Fiji National University
Former Work Supervisor
Mrs. Geeta Krishna
Assistant Principal
Swami Vivekananda College
Supervisor
Niten Kumar
Manager IT Infrastructure
Punja Group Ltd
ENVIRONMENT - undefined
Nadi College
Fiji Seventh Form Examination - undefined
HINDI - undefined
Fiji Junior Certificate Examination - undefined
Azure Fundamentals – AZ900 study in progress for Certification Exam and other Cloud Solutions - undefined
Cisco Cyber Security Essentials Completed - undefined
Cisco Introduction to Cyber Security Completed - undefined
Bachelor of Information Systems - undefined
Diploma - Applied Computing / IT
CompTIA A+ Certified Professional Completed A+ Core Hardware (220-221) - undefined
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