Arieta Davui

This role is responsible for four key areas in the workplace:

1. Administrative

• Provide administrative support to ensure effective and efficient office operation
• Assist in preparation of regular scheduled reports
• Handle sensitive information in confidential manner
• Take accurate minutes of meeting
• Coordinate office procedures
• Provide general support to visitors

2. Share Registry

• Liaise with Registrar of Companies Office and meet their requirements
• Maintain and update Company's Share Registry
• `Manage all dividend payout processes
• Facilitate share trade, transfers, certificates and any other Shareholders' instructions in compliance with Company Procedure and Policies
• Attend to shareholders enquiries and ensure that all matters are escalated and dealt with immediately in most appropriate manner
• Compile and provide report when needed
• Support Shareholders AGM - Proxy votes and quorum
• Ensure company is in compliance with statutory requirements

3. Human Resources

• Provide human resources support and activities
• Maintain Company Payroll
• Submit monthly payments of FNPF and PAYE
• Maintain schedule of employee entitlements

4. Payments

• Maintains Petty Cash and reconcile report for replenishments
• Submit and reconcile expense reports
• Process outgoing payments in compliance with financial policies and procedures
• Reconcile Clients' Accounts and provide quarterly report

• Assist over 100 customers with Account Questions and issues over the telephone
• Promote new and additional bank products to new and existing customers
• Fix customer issues as quickly and efficiently as possible
• Handle sensitive customer information in professional manner on regular basis.

• Provide ongoing customer service from account setup, maintenance of account
• Participate in sales and marketing activities for the purpose of meeting branch sales and objectives
• Provide transactional customer service
• Handle sensitive customer information in a professional