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Aseri Tabuawaiwai
Business Management, Sports Administration
Suva,Central
Summary
Enthusiastic Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Good Governance and Integrity and training in Change Management. Motivated to learn, grow and excel in Business Management and Leadership.
Overview
8
8
years of post-secondary education
16
16
years of professional experience
Work History
Senior Sports Officer
Ministry of Youth and Sports
Suva, Central
10.2017 - Current
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Used Microsoft Word and other software tools to create documents and other communications.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Conducted research, gathered information from multiple sources and presented results.
- Led projects and analyzed data to identify opportunities for improvement.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Received and processed stock into inventory management system.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Senior Operations Officer
Fiji Rugby Union
Suva, Central
05.2014 - 10.2017
- Events Management and Project Management
- World Rugby Tournament Match Manager - Local FRU Tournaments Manager
- Property and Fleet Management
- FRU Liaison to Regional and International Bodies
- Interviewed, supervised and motivated 5 - 30 staff members to achieve optimal productivity.
- Furthered brand awareness through Local Events and International Events.
- Developed program to promote good governance at Community and National level and maintaining cohesive leadership structure.
- Achieved under-budget and on-time project management to adhere to project goals.
- Led projects and analyzed data to identify opportunities for improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
- Received and processed stock into inventory management system.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Program Assistant
Fiji National University
Suva, Central
04.2013 - 05.2014
- Supported planning and coordination of Health Science program and associated activities.
- Compiled Staff Appraisal Report for Head of Department and College Dean.
- Coordinated daily tasks including recruitment, office upkeep and inventory maintenance.
- Updated tracking system with Academic Staff information for various program.
- Maintained clean reception area to promote positive, professional environment for all stakeholders, including Academic Staffs and clients.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Performed wide-ranging administrative, financial and service-related functions including coordinating logistics for visiting Academic Staff from International Universities.
- Developed and maintained courteous and effective working relationships.
Sales Executive
Graphic Equipment Limited
Suva, Central
05.2005 - 03.2013
- Held weekly meetings with sales manager and Shop Staff to identify techniques to overcome sales obstacles.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Fiji School Leaving Certificate - Commercial Studies
Marist Brothers High School
Suva 01.1994 - 11.1998
Diploma in Business Studies - Business Economics
Fiji National University (formerly FIT)
Suva 02.1999 - 07.2001
Diploma in Management of Olympic Sport Organisatio - Sports Administration
Olympic Solidarity
FASANOC 05.2017 - 01.2018
Post Graduate Diploma - Social Policy
Fiji National University
Nasinu 03.2021 - Current
Skills
Events & Project Management
MS Office
Excellent work ethic
Conflict resolution
Customer Service
Collaboration
Teambuilding
Self-motivated professional
Good listening skills
Accomplishments
- Supervised team of 5 - 100 staff members.
- Successful Hosting of World Rugby Events for 3 consecutive Years including the 2015 World Cup Play Off
- Implemented Change to the Fiji Rugby Union Competition regulation to be inline with the World Rugby competition guidelines
- Accreditation of the Rio Olympics Gold Medal Winning Mens Rugby Team and Women's Rugby Team
- Strict adherence to World Rugby Judicial Process and Sanction for local competitions
- Introduction of New Programs at the Ministry of Youth and Sports
- Repacking and Remodeling of Youth and Sports Programs
- Coordinate Youth Champion for Change Project funded by UNESCO
- Coordinate Construction of Sports Facilities funded by Government and Donor Agencies
- Represent Fiji at Regional and International Meetings
- Coordinated the Hosting of the 1st Pacific Sports Ministers Meeting
- Coordinated and Hosted the 1st Regional Manipulation of Sports Competition (Keep Crime Out Of Sports Project) funded by Council of Europe
Affiliations
- Master Educator for Oceania Sports Education Program
- Melanesian Spearhead Group Sports Committee member - Fiji Representative
- Commonwealth Advisory Body of Sport (Sports Development, Peace and Integrity) - Technical Working Group Member
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Networking
Empower and Mentor people
Playing Sports
Farming
Learn new things
Explore new ideas
Quote
"Dont benchmark on your past. Benchmark on your Potential"
John C Maxwell
Timeline
Post Graduate Diploma - Social Policy
Fiji National University
03.2021 - Current
Senior Sports Officer
Ministry of Youth and Sports
10.2017 - Current
Diploma in Management of Olympic Sport Organisatio - Sports Administration
Olympic Solidarity
05.2017 - 01.2018
Senior Operations Officer
Fiji Rugby Union
05.2014 - 10.2017
Program Assistant
Fiji National University
04.2013 - 05.2014
Sales Executive
Graphic Equipment Limited
05.2005 - 03.2013
Diploma in Business Studies - Business Economics
Fiji National University (formerly FIT)
02.1999 - 07.2001
Fiji School Leaving Certificate - Commercial Studies
Marist Brothers High School
01.1994 - 11.1998