Summary
Overview
Work History
Education
Skills
Accomplishments
Tools Technology
Consultancies Communication
Training Development
Projects Achievements
Accreditations Memberships
Awards
Affiliations
Certification
Timeline
Hi, I’m

Ashika Vandhana Singh

Fijian of Indian Descent,NADI
Ashika Vandhana Singh

Summary

A data-driven decision-maker, enhancing organizational success through optimized data solutions, streamlined processes, and actionable insights. Goal is to contribute to a forward-thinking organization by enabling robust data transformation strategies and innovative business intelligence systems. Over nine years of leadership in data modeling, analytics, and reporting as a Senior Manager of Business Intelligence at Fiji Airways, bringing extensive expertise to the table. Strengths lie in problem-solving, developing comprehensive business intelligence strategies, and effectively documenting functional requirements for diverse projects. Skilled in process automation and efficiency optimization, successfully leading transformative projects such as IBM Planning Analytics, Amadeus Travel Intelligence and Amadeus Data As A Service implementations. Throughout the career, excelled in analyzing complex data systems, identifying improvement opportunities, and collaborating across teams to implement tailored solutions driving business excellence.

Overview

16
years of professional experience
5
Certification

Work History

Fiji Airways

Senior Manager Business Intelligence
08.2020 - Current

Job overview

  • This role combines technical and leadership expertise to drive Fiji Airways' BI capabilities, fostering data-driven insights for improved operational and strategic outcomes and drives the design and operation of Fiji Airways’ Business Intelligence (BI) function, transforming data into actionable insights for strategic and operational decisions
  • This role develops scalable analytics solutions, implements governance frameworks, and builds data structures to support organizational needs
  • By identifying revenue opportunities, standardizing reporting, and improving data quality and visualization, the SMBI ensures data-driven decision-making
  • Through collaboration with teams, mentoring BI analysts, and training end-users, the SMBI embeds a mature BI practice, enhances reporting systems, and strengthens Fiji Airways’ competitive edge

Fiji Airways

Manager Business Analysis – Commercial
02.2018 - 07.2020

Job overview

  • The role focused on driving revenue growth and business insights through business process automation, advanced data analytics, and leadership of the data analysis and reporting team
  • Key responsibilities included developing management dashboards, automating reporting processes, and creating dynamic data views to support strategic decision-making
  • Additionally, the role involved leading cross-departmental projects, managing revenue budgets, and contributing to the strategic planning for Fiji Airways Group, while implementing cutting-edge business intelligence tools to enhance performance and operational efficiency

Fiji Airways

Business Analyst – Strategy
07.2015 - 02.2018

Job overview

  • Developing/ enhancing commercial databases/ Reporting on existing platforms
  • Develop systems use case scenarios
  • Create and conceptualize reporting prototypes based on industry reporting standards
  • Business Case Analysis/write-up, reviewing management reports and providing insights
  • Focus on continuous business process improvements through implementation of business process modelling, traceability and quality management

Fiji National University

Training Officer
09.2013 - 07.2015

Fiji National University

I.T. Training Instructor
05.2010 - 09.2013

Fiji National University

Part-Time I.T. Training Assistant
02.2009 - 05.2010

Education

University of Purdue
Online (Self-Paced) (In Progess)

Applied Generative AI Specialization from Generative AI Specialization
03.2025

TAFE-WSI
Fiji National University (NTPC) Namaka

Advanced Diploma in Project Management from Information Technology Project Management
04.2016

The University of The South Pacific
Laucala Campus, Suva

Master of Science from Information Systems
09-2015

University Overview

  • By Thesis: “Big Data Analytics – Semantic Analysis for Location Awareness”

The University of The South Pacific

POST GRADUATE Diploma from Information Systems
01.2013

The University of The South Pacific

BA from Computing Science & Information Systems
01.2009

Skills

  • Data Handling and Optimization
  • Leadership & Team Development
  • Effective Project Oversight
  • Process Automation & Efficiency Optimization
  • Data Modeling and Architecture
  • Design and Implement Analytics Solutions
  • Functional Requirements Analysis
  • Needs Analysis Expertise
  • Workflow Analysis Expertise
  • Specification Development Skills
  • Decision Making
  • Problem-Solving Skills
  • Negotiation Skills
  • Collaborative Skills
  • Effective Communication
  • Engaging Communication Techniques
  • Skilled in Utilizing Business Intelligence Tools
  • Data Interpretation Skills
  • Google Colabs
  • Jupyter Notebooks
  • Google Analytics

Accomplishments

  • Resolved product issue through Consumer Testing, Travel Intelligence and IBM PA
  • Collaborated with team of 10 in the development of Gen-AI Proof of Concept using Orchestrate on PA Cubes
  • Achieved Automation through effectively mapping processes using Orchestrate with IBM PoC Project.
  • Achieved savings of $5-6M by introducing Data as a Service Tool to Support Strategic Objectives of the Airline (OneWorld, AA Loyalty and Enterprise Data Warehouse)
  • Achieved successful translation of inventory files with accuracy and efficiency for Airline Forwards Reporting using inventory data (Gap Resolution)
  • Documented and resolved issues with respect to forwards revenue estimation which led to accuracy between 0-1% of actuals.
  • Successful implementation of the Yield and Load Factor Curve allowing C-Team to steer the airline

Tools Technology

Qliksense, PowerBI, Tableau, Excel, Power Query, Business Objects, Snowflake, IBM Planning Analytics, Salesforce, C++, Python, Visual Basic, SQL, O365, SharePoint, IBM SPSS, Rapid Miner, WEKA, Google Colabs, Jupyter Notebooks, Google Analytics

Consultancies Communication

  • IBM TechXchange Conference, Las Vegas, 10/20-10/23/24, Grounded to Greatness (Technology IBM Planning Analytics)
  • National Conference of Information Technology, Fiji National University, 09/26-09/27/24, Navigating the Future: Integrating Revolutionary Innovation, Sustainable Development, and Governance for Organizational Excellence

Training Development

  • Certified Neuro-Linguistics Programming Practitioner, 02/22
  • International Aviation Law Program, USP, 04/20
  • UP Your Service Workshop II Application for Managers, Fiji Airways/ Ron Kaufman, 08/08/18
  • Up Your Service Workshop, Fiji Airways/ Ron Kaufman, 03/06-03/07/17
  • IATA Training – Dynamic Pricing and Revenue Management, 11/08-11/11/16
  • Modern Data Analytics Workshop, USP, 09/16
  • Influencing, Negotiating and Conflict Resolution Workshop, Fiji Airways, 11/15
  • Fundamentals of Project Management, FNU-NTPC, 2012
  • Basic First Aid Training, FNU-NTPC, 2012
  • Advanced Project Management, FNU-NTPC, 2012
  • Training of Trainers Module III, FNU-NTPC, 2011
  • Training of Trainers Module IV, FNU-NTPC, 2011
  • Quality Circle & 5S Basic Housekeeping Training, FNU-NTPC, 2011
  • Training of Trainers Module I, TPAF, 2010
  • Training of Trainers Module II, TPAF, 2010

Projects Achievements

  • Fiji Airways, Business Technical/ Data Lead, Data as A Service (DaaS) Project, 01/2024
  • Amadeus Traveler DNA Project, 2024
  • Oneworld Data & Reporting Project, 2024-2025
  • AA Loyalty Project, Data and Reporting Lead, 2024-2025
  • Amadeus Travel Intelligence Community Platform Migration and Adoption, 2024-2025
  • AVI Bright Data Feed Design and Implementation, 2024
  • IBM Planning Analytics Project, Solution Architect and Data Lead, 6 Data Solutions Implemented
  • Enterprise Data Warehouse Project, Phase 1 Assess & Recommend, 2023
  • Amadeus Revenue Management System, Data Feed Design and Implementation, 2020-2021
  • Airline Metrics Project, Requirements Facilitation & Deployment, 2019
  • Amadeus Travel Intelligence, Completed, 01/2018
  • Design Tabua Plus Tier Program Project, 05/18
  • Plusgrade Context Design on Data Feed Requirements, 2017
  • Successful Implementation of DDS, 2016
  • Strategy Directory Redesign & Implementation, 2016
  • Fiji Airways Strategic Projects for Data Driven Decision Making, Salesforce Projects (Marketing Cloud, Sales Cloud)

Accreditations Memberships

  • Member of International Institute of Business Analysis #164854
  • Associate Member Australian Computer Society
  • Member of Women in Aviation – International

Awards

  • Fiji Airways MDCEO Award for Performance Recognition
  • Bronze Star awarded for Enabling Commercial Excellence

Affiliations

  • Australian Computer Society
  • International Institute of Business Analysis
  • Women in Aviation – International
  • IBM Champion 2025/2024

Certification

  • CBAP - Certified Business Analysis Professional (in progress)
  • Certified Certified Neuro-Linguistics Programming Practitioner
  • Certified IBM Champion, IBM - 2025
  • Certified IBM Advocate, IBM - 2024
  • Certified IBM Contributor, IBM - 2024
  • Certified IBM Champion, IBM - 2024
  • Certified IBM Contributor, IBM - 2023

Timeline

Senior Manager Business Intelligence

Fiji Airways
08.2020 - Current

Manager Business Analysis – Commercial

Fiji Airways
02.2018 - 07.2020

Business Analyst – Strategy

Fiji Airways
07.2015 - 02.2018

Training Officer

Fiji National University
09.2013 - 07.2015

I.T. Training Instructor

Fiji National University
05.2010 - 09.2013

Part-Time I.T. Training Assistant

Fiji National University
02.2009 - 05.2010

The University of The South Pacific

BA from Computing Science & Information Systems

University of Purdue

Applied Generative AI Specialization from Generative AI Specialization

TAFE-WSI

Advanced Diploma in Project Management from Information Technology Project Management

The University of The South Pacific

Master of Science from Information Systems

The University of The South Pacific

POST GRADUATE Diploma from Information Systems

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