Bereta Resina Rabukutoka
Nadi,Fiji
Summary
Results-driven professional with in-depth knowledge of the Microsoft Office suite and the sales cycle. Utilises advanced sales techniques to enhance revenue growth and uphold high customer service standards. Excels in multitasking within fast-paced environments, ready to contribute to a progressive organisation.
Overview
1
1
Certification
6
6
years of post-secondary education
3
3
years of professional experience
Work history
Sales Coordinator
Fiji Marriott Resort Momi Bay
Nadi, Ba Province
2025.09 - Current
- Prepared sales presentations, impressing key clients and stakeholders.
- Managed the preparation of sales reports to ensure up-to-date information availability.
- Created monthly sales forecasts to aid inventory management.
- Improved customer satisfaction through effective management of sales enquiries.
- Assisted customers with concerns via inbound queries through phone and email.
- Liaised regularly with logistics department to ensure timely deliveries.
- Maintained comprehensive database of customer contact details, easing communication processes.
F&B and Events Service Expert
Fiji Marriott Resort Momi Bay
Nadi, Ba Province
2025.03 - 2025.08
- Oversaw daily operations to maintain optimal service standards.
- Executed daily operational tasks to ensure seamless service delivery.
- Successfully delivered on tasks within tight deadlines.
- Displayed a friendly and respectful attitude to enhance client and team interactions.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and clear communications.
Attendee
Fiji Marriott Resort Momi Bay
2025.01 - 2025.03
- Provided excellent customer service while upholding safety and hygiene regulations, maintaining a cheerful disposition, collaborating effectively with the team, and performing well under pressure.
- Executed daily operational tasks with precision in a fast-paced environment.
- Completed assigned tasks promptly, meeting strict deadlines in a high-pressure environment.
- Adapted to new skills and integrated them into daily responsibilities, enhancing workflow.
Waiter
USP PTAFE
Suva, Central
2024.09 - 2024.09
- Delivered excellent customer service through friendly and polite interaction.
- Relayed feedback from customers to management for continuous improvement.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Coordinated logistics for cooking competition, ensuring smooth execution of catering services.
Waiter
USP PTAFE
2023.05 - 2023.05
- Liaised with kitchen staff for prompt order delivery to customers.
- Maintained composure during high-pressure situations to ensure efficient service., ensuring better performance during peak hours.
- Helped reduce waiting times by swiftly clearing tables after use.
- Coordinated catering for USP 9th Council Meeting, serving dignitaries from 12 founding countries through offsite catering and buffet lunch and dinner service.
Waiter
USP PTAFE
2023.03 - 2023.03
- Maintained knowledge of menu items, leading to accurate order taking.
- Managed table settings for optimal dining experience.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Coordinated logistics for Chancellor's visit with Samoan Ministry delegation and Senior Management Team at Laucala Campus, ensuring smooth execution of the event.
Internship Student
Fiji Marriott Resort Momi Bay
Nadi
2023.12 - 2024.03
- Delivered high-quality work consistently, demonstrating a strong work ethic and dedication to the internship program.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Enhanced internship experience by managing tasks and meeting deadlines effectively.
- Applied academic knowledge in real-world situations, gaining practical experience across various aspects of the field.
Student Trainee
Pacific Fusion
2023.02 - 2023.11
- Provided F&B service as a trainee in Pacific TAFE’s training kitchen and restaurant, performing roles of attendant, cashier, hostess, and barista.
- Supervised student trainees from Pacific TAFE at corporate catering events while also performing as bartender and kitchen hand.
- Completed two academic semesters at Pacific TAFE
Waiter
Drua Game
2023.05 - 2023.06
- Delivered high-quality food and beverage service in VIP boxes, enhancing guest experience during May and June Suva Drua games.
- Handled payment transactions to guarantee smooth customer a smooth customer checkout process.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Presented a polished appearance during shifts to enhance customer perceptions of the establishment.
Education
Diploma of Higher Education - Hospitality Management
USP Pacific Technical and Further Education
Suva, Central 2023.01 - 2024.11
Certificate of Higher Education - Hospitality Operations (Events, Food & Beverage and Front Office)
USP Pacific Technical and Further Education
Suva, Central 2023.01 - 2023.11
Certificate - Tourism & Hospitality Management
University of the South Pacific
Suva, CentralCertificate -
First Aid Certification
Suva, Central 2023.12 - 2026.12
High School Diploma - undefined
Jasper Williams High School
Lautoka 2021.01 - 2021.01
High School Diploma - undefined
Labasa Sangam (SKM) College
Labasa 2020.11 - 2020.01
Junior Certificate - undefined
Shri Guru Nanak Khalsa College
Labasa 2018.11 - 2018.01
Skills
- Sales cycle understanding
- Sales techniques
- Sales reporting
- Order processing expertise
- Technical product understanding
- Product demonstration expertise
- Microsoft Office Suite
- Multitasking
- Customer Service
Certification
Certified First Aider
Affiliations
- Listening to Music (R&B and Country)
- Swimming
- Baking
- Reading
- Watching Anime
REFEREES
Mary Vunakece
Senior Sales & Events Manager
Mary.Vunakece@marriott.com
Fiji Marriott Resort Momi Bay
Aseleme, Gavidi
Team Leader
anselemgavidi@gmail.com, 8756275
Goji Kitchen & Bar
Fiji Marriott Resort Momi Bay
Timeline
Sales Coordinator
Fiji Marriott Resort Momi Bay
2025.09 - Current
F&B and Events Service Expert
Fiji Marriott Resort Momi Bay
2025.03 - 2025.08
Attendee
Fiji Marriott Resort Momi Bay
2025.01 - 2025.03
Waiter
USP PTAFE
2024.09 - 2024.09
Certificate -
First Aid Certification
2023.12 - 2026.12
Internship Student
Fiji Marriott Resort Momi Bay
2023.12 - 2024.03
Waiter
USP PTAFE
2023.05 - 2023.05
Waiter
Drua Game
2023.05 - 2023.06
Waiter
USP PTAFE
2023.03 - 2023.03
Student Trainee
Pacific Fusion
2023.02 - 2023.11
Diploma of Higher Education - Hospitality Management
USP Pacific Technical and Further Education
2023.01 - 2024.11
Certificate of Higher Education - Hospitality Operations (Events, Food & Beverage and Front Office)
USP Pacific Technical and Further Education
2023.01 - 2023.11
High School Diploma - undefined
Jasper Williams High School
2021.01 - 2021.01
High School Diploma - undefined
Labasa Sangam (SKM) College
2020.11 - 2020.01
Junior Certificate - undefined
Shri Guru Nanak Khalsa College
2018.11 - 2018.01
Certificate - Tourism & Hospitality Management
University of the South Pacific