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DEVENDAR RAJIV SINGH
Solinaga Street
Summary
Enthusiastic professional with focus on retail management and customer service. Possess ability to drive sales growth, team productivity and store operations improvement. Bring unique skill set in staff training, inventory management and visual merchandising to enhance store performance and customer experience. Innovative problem-solver with knack for team leadership and customer service excellence, with strong communication and organizational abilities. Dynamic Warehouse Supervisor with proven expertise at Superstore Fiji, excelling in inventory management and warehouse operations. Recognized for enhancing efficiency and organization, leading to a significant reduction in operational delays. Adept at problem-solving and fostering a collaborative team environment to achieve outstanding results.
Overview
9
9
years of professional experience
Work History
Warehouse Supervisor / Acting Warehouse Manager
Superstore Fiji
Suva, Fiji
07.2025 - Current
- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficient workflows.
- Trained and mentored staff on inventory management systems and best practices.
- Implemented process improvements, reducing order fulfillment time and increasing accuracy.
- Coordinated stock replenishment, optimizing inventory levels and minimizing shortages.
- Conducted regular audits of inventory to ensure accuracy and compliance with company standards.
- Managed scheduling of team shifts to align with peak operational demands, improving productivity.
- Collaborated with cross-functional teams to streamline logistics processes and enhance service delivery.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
- Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
- Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
- Developed waste reduction program that not only saved costs but also aligned with sustainability goals.
- Coordinated with sales and marketing teams to ensure accurate inventory levels for promotional campaigns, avoiding stockouts or overstocking.
- Negotiated with suppliers to secure cost-effective purchasing agreements, reducing overall expenses for materials and supplies.
- Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
- Optimized inventory levels to meet demand without overstocking, using data analysis and forecasting techniques.
- Led transition to paperless inventory system, significantly reducing errors and improving data accuracy.
- Led weekly performance meetings to address challenges, share best practices, and boost morale.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Assistant Store Manager / Acting Manager
Newworld IGA Nakasi
Nasinu, Fiji
09.2023 - 05.2025
- Led daily store operations, ensuring optimal product availability and customer satisfaction.
- Trained and mentored staff on store policies, procedures, and customer service excellence.
- Implemented inventory management strategies to reduce shrinkage and improve stock accuracy.
- Monitored sales trends, adapting strategies to enhance merchandising and promotional efforts.
- Collaborated with upper management on strategic planning for seasonal promotions and community events.
- Enforced compliance with health and safety regulations, maintaining a safe shopping environment.
- Developed staff schedules to optimize coverage during peak hours while controlling labor costs.
- Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Coordinated order processing, ensuring accuracy and timely fulfillment of customer requests.
- Managed inventory levels, implementing strategies to optimize stock availability.
Assistant Store Manager (Trainee)
Newworld IGA Damodar
Suva, Fiji
01.2022 - 09.2022
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained new staff on operational procedures and customer service standards.
- Assisted in inventory management, reducing stock discrepancies through accurate tracking.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Developed staff schedules to optimize labor costs while maintaining service levels.
- Led team meetings to foster communication and align on store goals and initiatives.
- Coordinated with vendors to maintain optimal stock levels and timely deliveries.
- Assisted in the recruitment process, interviewing potential candidates and selecting qualified individuals for various positions within the store.
- Contributed to the overall success of the store by consistently going above and beyond to meet customer expectations, resulting in increased loyalty and repeat business.
- Coordinated daily tasks with staff members, ensuring timely completion of responsibilities while maintaining a high level of productivity.
- Implemented loss prevention measures, reducing instances of theft or damage to store merchandise significantly.
- Spearheaded visual merchandising efforts, creating eye-catching displays that showcased products effectively while enhancing the overall shopping experience for customers.
- Improved customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Worked closely with the store manager to create promotional events and marketing campaigns that attracted new customers and increased brand awareness.
- Handled cash transactions accurately, ensuring proper documentation and record-keeping practices were followed at all times.
- Managed inventory levels effectively, maintaining proper stock counts and minimizing shrinkage rates.
- Resolved conflicts among staff members efficiently, promoting a positive work environment that fostered teamwork and collaboration.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
EDP Clerk
Newworld Downtown
Suva, Fiji
01.2021 - 01.2022
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Managed inventory levels, ensuring stock availability and minimizing discrepancies.
- Assisted in training new clerks on operational procedures and customer service standards.
- Maintained a clean, organized workspace to enhance overall store efficiency.
- Created and maintained detailed records of all office activities.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Optimized office space usage, arranging workstations to maximize productivity.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed data entry processes, ensuring accuracy and consistency in records.
- Led price change initiatives, ensuring timely and accurate updates across product categories.
- Developed and maintained documentation for pricing processes, ensuring consistency and compliance.
Retail Assistant
Newworld IGA Greig Street
Suva
01.2017 - 01.2021
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Maintained inventory levels, restocking shelves to enhance product availability.
- Collaborated with team members to improve store layout and merchandising strategies.
- Monitored product displays for compliance with company standards and promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Maintained cleanliness and organization of store, creating welcoming environment for customers.
- Participated in staff meetings to discuss sales targets and strategies for achieving them.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Arts - MARINE MANAGEMENT
UNIVERSITY OF SOUTH PACIFIC
Suva, Fiji2030
HIGH SCHOOL
LABASA SANGAM (SKM) COLLEGE
Labasa, Fiji2015
Junior High Education
VALEBASOGA SECONDARY SCHOOL
Labasa, Fiji2012
Kindergarten And Preschool Education
VALEBASOGA PUBLIC SCHOOL
Labasa, Fiji2008
Skills
- Warehouse operations
- Inventory management
- Problem-solving
- Warehouse organization
- Attention to detail
- Team leadership
- Excellent communication skills
Accomplishments
- ATTENDED YOGA CLASSES COORDINATED BY FIJI SEVASHRAM SANGHA, 2006-2013, LABASA
- ATTENDED BALVIKAS CLASSES AT SRI SATAYA SAI SERVICE ORGANISATION OF FIJI AT NASEA SAI CENTRE, 2002-2010, LABASA
- SCORED HIGHEST MARK IN HISTORY AND GEOGRAPHY AT LABASA SANGAM SKM COLLEGE, 2013-2015.
- GOLD MEDALIST FOR HIGHEST MARK IN GEOGRAPHY IN EXTERNAL EXAMINATION FIJI YEAR 12 CERTIFICATE EXAMINATION & FIJI SCHOOL LEAVING CERTIFICATE
Languages
English
Hindi
Fijian
Timeline
Warehouse Supervisor / Acting Warehouse Manager
Superstore Fiji
07.2025 - Current
Assistant Store Manager / Acting Manager
Newworld IGA Nakasi
09.2023 - 05.2025
Assistant Store Manager (Trainee)
Newworld IGA Damodar
01.2022 - 09.2022
EDP Clerk
Newworld Downtown
01.2021 - 01.2022
Retail Assistant
Newworld IGA Greig Street
01.2017 - 01.2021
Bachelor of Arts - MARINE MANAGEMENT
UNIVERSITY OF SOUTH PACIFIC
HIGH SCHOOL
LABASA SANGAM (SKM) COLLEGE
Junior High Education
VALEBASOGA SECONDARY SCHOOL
Kindergarten And Preschool Education
VALEBASOGA PUBLIC SCHOOL
DOB
FEBRUARY 3RD 1998
Hobbies
- SOCIALISING AND HELPING PEOPLE
- SWIMMING
- TRAVELLING ADMIRING NATURE
- WATCHING MOVIES
- MANTRA CHANTING
- PLAYING SOCCER & COMPUTER GAMES
REFERENCES
FAIZAL IMRAAN KHAN
STORE MANAGER
NEWWORLD PTE LTD
9297657
RONISH KUMAR
OPERATIONS MANAGER
SUPERSTORE FIJI
9927196
SANTOSH ROUT
COO
SUPERSTORE FIJI
8495066 / 9928603
SALOCHNA KUMAR
HUMAN RESOURCE MANAGER
NEWWORLD PTE LTD
8913578