Summary
Overview
Work History
Education
Skills
Education Certifications
Area Of Expertise
References
Timeline
Generic

DHIRAJ DEEAPAK SHARMA

Moto Ba

Summary

To utilize my capabilities, skills, education, and experience in the Information Technology discipline that offers professional growth while being resourceful, dedicated, innovative and flexible.

Overview

6
6
years of professional experience

Work History

IT SUPPORT ENGINEER

Fiji Revenue and Customs Service
12.2021 - Current
  • Performing Rubrik Backup and Restore testing for all the Systems
  • Monitoring Daily and Weekly backups of all the systems
  • Performing Oracle RMAN Backups
  • Managing the Queue management system for FRCS
  • Manage small to medium sized projects within required time frames
  • Managing Sophos Central Endpoint Security System
  • Maintaining IT Inventory
  • Managing Door Access Control and Time Attendance system
  • SAP NTIS Support
  • Structured network cabling & termination
  • End user support
  • New installations and support
  • Hardware exposure problem identification maintenance
  • Wireless device installations & configuration.

IT SUPPORT OFFICER

Fiji Revenue and Customs Service
Lautoka, Fiji
07.2019 - 12.2021
  • Managing the Queue management system for FRCS
  • Manage small to medium sized projects within required time frames
  • Managing Sophos Central Endpoint Security System
  • Structured network cabling & termination
  • SAP NTIS Support
  • Rubrik Backup and Restore
  • Managing Door Access Control and Time Attendance system
  • End user support
  • New installations and support
  • Hardware exposure problem identification maintenance
  • Wireless device installations & configuration
  • New computer setup (hardware and software) of the staffs installing all the work-related software and activating
  • Installing & activating of operating system Software
  • Joining the computers to the domain Server, using Active Directory
  • Installing & activating of MS Office and any other job-related software's
  • Maintenance of the system unit changing of (Power Supply, Fan Processor
  • Hard Disk, Ram etc.)
  • Making of patch cables
  • Cable repair work
  • Solving issue of printer scanner example changing of the toner ink cartridges and the toner drum
  • Configuration of the printers to networks.

PRIMARY LINE OFFICER

Fiji Revenue and Customs Service
Lautoka, Fiji
03.2019 - 07.2019
  • Border Control Duties

IT ATTACHEE

Fiji Revenue and Customs Services
Lautoka, Fiji
05.2018 - 02.2019
  • End user support
  • New installations and support
  • Hardware exposure problem identification maintenance
  • Wireless device installations & configuration
  • Installing & activating of operating system Software
  • Joining the computers to the domain Server, using Active Directory
  • Installing & activating of MS Office and any other job-related software's
  • Maintenance of the system unit changing of (Power Supply, Fan Processor
  • Hard Disk, Ram etc.)
  • Making of patch cables
  • Cable repair work
  • Solving issue of printer scanner example changing of the toner ink cartridges and the toner drum
  • Configuration of the printers to networks.

Education

Bachelor of Science - Information System

Fiji National University
Lautoka Fiji
02-2018

Post Graduate Diploma In Information System - Information System

Fiji National University
Lautoka Fiji

Skills

  • Rubrik Backup and Replication
  • SAP Support
  • Microsoft Exchange 2010/2016
  • Active Directory
  • Microsoft Windows Server 2008/2012R2/2016/2019
  • Basic knowledge withPHP, ASPnet, Java, C#
  • VMware
  • MS - 2007/ 2010/2013/2016
  • Technical Support
  • Data Recovery
  • Application Support
  • User Support
  • Customer Service
  • Hardware Diagnostics
  • Performance Testing
  • Hardware and Peripherals
  • Software Installation
  • Information Protection

Education Certifications

  • BIS Bachelor of Information Systems (FNU) (GPA 3.04)
  • NSE 1 and NSE 2 Certified

Area Of Expertise

  • Computer Organizations
  • Backup Restore
  • Computer Networks
  • Operating Systems
  • Computer and network Security
  • Computing project and System Analysis & design

References

-Robert Khan

Deputy Director IT

Fiji Revenue and Customs Service

rkhan001@frcs.org.fj

+679 9982087

-Kaushal Kumar 

Senior IT Support Engineer 

Fiji Revenue and Customs Service

kkumar002@frcs.org.fj

+679 9921708/+679 9437517

-Pranit Kumar 

ICT & Communications Officer 

Organizationoms Organisation Secretariat 

pranitk@ocosec.org, +679 7777412

Timeline

IT SUPPORT ENGINEER

Fiji Revenue and Customs Service
12.2021 - Current

IT SUPPORT OFFICER

Fiji Revenue and Customs Service
07.2019 - 12.2021

PRIMARY LINE OFFICER

Fiji Revenue and Customs Service
03.2019 - 07.2019

IT ATTACHEE

Fiji Revenue and Customs Services
05.2018 - 02.2019

Bachelor of Science - Information System

Fiji National University

Post Graduate Diploma In Information System - Information System

Fiji National University

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DHIRAJ DEEAPAK SHARMA