Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Community Leadership
Timeline
Generic

DIVEND LAL SHARMA

Pokeno,12

Summary

Strategic and results-driven business leader with over 15 years of experience across sales & operations, credit management, legal compliance, and risk. Proven ability to drive profitability, enhance customer experience, and lead high-performing teams. Seeking a senior management position in New Zealand to contribute my extensive leadership and business development expertise in a dynamic organisation.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Area Manager – Sales & Operations

Vinod Patel & Company Pte Ltd
01.2020 - Current
  • Led 5 branches to achieve 45% revenue growth over 3 years.
  • Designed and executed market strategies based on SWOT and customer analysis.
  • Developed promotional campaigns and loyalty programs that enhanced brand reputation and customer retention.
  • Oversaw asset management, logistics, fleet, and warehousing operations across the region.
  • Implemented special projects including new store launches and department development.
  • Strategic planning and execution to achieve sales and profit targets.
  • Customer experience improvement and loyalty program implementation.
  • Workforce leadership: hiring, training, coaching, and succession planning.
  • Budget management and executive reporting.
  • Stakeholder engagement and brand development.

National Credit Manager

Vinod Patel & Company Pte Ltd
01.2013 - 01.2020
  • Managed a national credit team of 71 staff including 3 line managers.
  • Minimized bad debts through robust risk assessment and collections strategy.
  • Led dispute resolution, credit meetings, and training programs.
  • Provided high-level reporting to senior management and ensured daily cashflow targets were met.

Manager – Credit, Legal & Insurance

Vinod Patel & Company Pte Ltd
01.2010 - 01.2013
  • Managed credit, legal, and insurance portfolios for the VP Group.
  • Handled contractual drafting, legal proceedings, and solicitor liaison.
  • Directed annual insurance renewals and risk audits.
  • Key contributor to Business Continuity Planning and Risk Governance.

Warehouse Manager

SCA Hygiene Australasia Ltd
01.2008 - 01.2010
  • Managed warehouse operations, fleet, and inventory control.
  • Streamlined goods receipting, labelling, and timely distribution.
  • Ensured stock rotation and expiry prevention practices.

Branch Manager & Senior Sales Manager

Premier Real Estate
Suva
01.2004 - 01.2006
  • Oversaw branch operations, real estate sales, and property management.
  • Coordinated with clients, banks, and property owners for sales closings.

Education

Master of Business Administration (MBA) -

University of the South Pacific
Fiji
01.2015

Diploma in Insurance -

Fiji National University
Fiji
01.2013

Skills

  • MS Office Suite (Outlook, Excel, Word, PowerPoint)
  • Strategic planning
  • Market analysis
  • Budget management
  • Promotional campaigns
  • Customer experience
  • Sales forecasting
  • Team leadership
  • Risk assessment
  • Employee training
  • Operational management
  • Logistics coordination
  • Brand development
  • Project management
  • Staff training and development
  • Market and competitive analysis
  • Budget administration
  • Presentation skills
  • National account management
  • Communication skills
  • Revenue growth
  • Performance management

Certification

  • Credit Management & Financial Analysis, TPAF, 01/01/07
  • Microsoft Outlook 2007, TPAF, 01/01/09
  • Contract Law & Management, TPAF, 01/01/09
  • OHS Training Modules 1–7, Vinod Patel, 01/01/09
  • Integrated Risk Management, TPAF, 01/01/10
  • Risk Management, Pacific Risk Consulting Engineers, 01/01/10
  • Basic First Aid, St. John Association, 01/01/10
  • Guest Speaker – Inspirational Talk, Fiji National University, 01/01/13

Hobbies and Interests

  • Travelling
  • Cooking
  • Driving
  • Music
  • Fishing
  • Community Engagement

References

  • Mr. Vikash Roy, Country Manager, Vinod Patel Investments, Timor Leste, vikash@vinodpatel.tl
  • Mr. Neelesh Singh, Chief Operating Officer, Vinod Patel & Co. Pte Ltd, nps@vinodpatel.com.fj
  • Mr. Indula Kumara, Financial Controller, ARA Hardware LP, New Zealand, indulakumara@yahoo.com

Community Leadership

  • Vice President, World Hindu Group, Nabua
  • President, Baal Sudhaar Ramayan Mandali, Suva
  • Member, ESG Group, Community Social & Environmental Services

Timeline

Area Manager – Sales & Operations

Vinod Patel & Company Pte Ltd
01.2020 - Current

National Credit Manager

Vinod Patel & Company Pte Ltd
01.2013 - 01.2020

Manager – Credit, Legal & Insurance

Vinod Patel & Company Pte Ltd
01.2010 - 01.2013

Warehouse Manager

SCA Hygiene Australasia Ltd
01.2008 - 01.2010

Branch Manager & Senior Sales Manager

Premier Real Estate
01.2004 - 01.2006

Master of Business Administration (MBA) -

University of the South Pacific

Diploma in Insurance -

Fiji National University

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