Summary
Overview
Work History
Education
Skills
Timeline
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Eparayama Nasasamalulevu

Eparayama Nasasamalulevu

Suva,Fiji

Summary

Energetic professional with over a decade of experience in the IT related field. Adept at troubleshooting and resolving technical issues promptly to ensure seamless operations. Committed to implementing innovative solutions to enhance efficiency and productivity while adhering to industry best practices. Committed to delivering reliable IT solutions that meet organizational objectives.

Overview

16
16
years of professional experience

Work History

IT Team Leader

Lyndhurst Group of Companies
Suva, Fiji
05.2018 - Current
  • Coordinate and assist the Network, Systems & Support team with
    duties and tasks.
  • Management of IT Ticketing system (Freshdesk)
  • Assist in troubleshooting, identify root cause, and provide
    technical support when needed
  • Work alongside other departments to achieve company goals and
    visions
  • Perform periodic risk assessments and initiate risk control
    strategies
    (Ensuring that the company’s data and information are always
    protected)
  • Deployment and management of the Endpoint Antivirus
    Protection (SentinelOne Endpoint protection. Daily review of
    Endpoints reports and threat mitigation.)
  • Support of Payroll System (PayGlobal - integrated with
    Biometric scanners for time and attendance)
  • Perform routine/scheduled audits of the systems, including all
    backups
  • Purchase of any required ICT peripherals by providing three
    quotations.
  • Management of the daily Disaster Recovery (DR) solution -Veeam:
    Incremental & Full backup of both onsite and offsite.
  • Manage Windows Server roles - DNS, AD, DHCP, File and Storage,
    print and document services, remote access, WSUS, including
    Group Policies (GPO), etc.
  • Design, develop and maintain VMWARE infrastructure.
  • Manage Microsoft 365 Exchange online (Hybrid Exchange Server)
  • Installation, management, and control of firewall (SonicWall TZ60
    series)
  • Management of PBX telephone system
  • Installation and management of IP CCTV security systems

Systems Administrator

Lyndhurst Group of Companies
Suva, Fiji
05.2013 - 09.2017
  • Provide End-User support
  • Installation, maintenance, troubleshoot & repair of all ICT
    company assets including laptops, desktop, servers, monitors,
    UPS, printers, plotters, scanners, Barcode & RFID Care Label
    machines, IP Security CCTV Cameras, Pathfinder machines, WAP
    devices, routers, switches & Biometric scanners.
  • Network cabling.
  • Deployment and management of the Endpoint Antivirus
    Protection (McAfee Host Intrusion protection. Daily review of
    Endpoint reports and threat mitigation.)
  • Ensure the Polycom presence 310 series is always up and running
    for video conferencing.
  • Support of Payroll System (PayGlobal) including the Biometric
    scanners for time and attendance.
  • Ensure the ICT inventory list is kept up to date.
  • Purchase of any required ICT peripherals by providing three
    quotations.
  • Provide weekly report to the Senior Network Operations Team
    Leader.
  • Ensure the network and the internet are online 24/7.
  • Management of the daily Disaster Recovery (DR) solution -
    ShadowProtect: Incremental & Full backup of both onsite and
    offsite.
  • Manage the Windows Server 2012 Active Directory and DHCP.
    Create and edit domain users. Create security group policies when
    required.
  • Manage MDaemon Email server and Google Apps Email for
    Business.
  • Manage the network shared files with security restrictions
  • Management of firewall (SonicWALL TZ600). Ensuring the site –
    site VPN link is always active for sharing between the sites.
  • Installation and management of office 2013, 2016 & office 365.
    Ensure skype for business is always up and running for inhouse
    and conference communications

IT Technician

Clariti South Pacific Ltd
Suva, Fiji
09.2008 - 09.2011
  • Provide customer service onsite and offsite on the repair,
    maintenance, Installation & troubleshoot of ICT peripherals
    including laptops, desktop, monitors, UPS, printers, plotters, and
    scanners.
  • Network cabling.
  • Sales of printers and computer parts.
  • Provide recommendation for the customers with the best solution
    to any ICT peripheral issues

Education

Certificate - Certificate of Attainment in Project Management

Fiji National University (FNU)
Suva, Fiji
07-2020

Certificate - Cyber Security Analyst Certification

WithYou WithMe (WYWM)
Online
05-2019

Certificate - Basic Website Design (CSS & HTML) Certification

University of The South Pacific (USP)
Suva, Fiji
09-2014

Certificate - CCNA (Cisco Certified Networking Associate Routing

CISCO
Online
03-2013

Certificate - Servicing Computers, Servers, Printers

Hewlett – Packard (HP)
Suva
06-2010

Diploma - Diploma in Electronic Engineering

Fiji National University (FNU)
Suva, Fiji
12-2009

Bachelor of Science - Bachelor of Science (Computer Science & Informatio

Fiji National University (FNU)
Suva, Fiji

Skills

  • Office 365
  • Microsoft Azure
  • Hardware expertise
  • Firewall configuration
  • Server Management
  • Technical specifications
  • Project Coordination
  • Hardware and software installation
  • System monitoring
  • Technical Support
  • Virtualization Technologies
  • Network Administration
  • Disaster Recovery
  • Documentation And Reporting
  • Overtime Management
  • Client Support
  • Teamwork and Collaboration

Timeline

IT Team Leader

Lyndhurst Group of Companies
05.2018 - Current

Systems Administrator

Lyndhurst Group of Companies
05.2013 - 09.2017

IT Technician

Clariti South Pacific Ltd
09.2008 - 09.2011

Certificate - Certificate of Attainment in Project Management

Fiji National University (FNU)

Certificate - Cyber Security Analyst Certification

WithYou WithMe (WYWM)

Certificate - Basic Website Design (CSS & HTML) Certification

University of The South Pacific (USP)

Certificate - CCNA (Cisco Certified Networking Associate Routing

CISCO

Certificate - Servicing Computers, Servers, Printers

Hewlett – Packard (HP)

Diploma - Diploma in Electronic Engineering

Fiji National University (FNU)

Bachelor of Science - Bachelor of Science (Computer Science & Informatio

Fiji National University (FNU)

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Eparayama Nasasamalulevu