Epi Vu
Nadi,Fiji
Summary
Experienced bartender with extensive knowledge of alcohol laws, VIP customer handling, and bar equipment usage. Proficient in glassware cleaning, beer pouring, and liquor storage. Adept at maintaining hygiene standards, product inventorying, and crafting a wide range of drink recipes. Skilled in alcohol service etiquette, liquor knowledge, wine pairing, cocktail preparation, and providing personalised drink recommendations. Committed to delivering exceptional service and enhancing the customer experience.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Bartender
Sheraton Fiji Resort
Nadi, Fiji
09.2007 - 03.2025
- Resolved customer complaints promptly to maintain good relationships.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Collaborated with team members to provide seamless service during busy periods.
- Provided excellent service to customers, resulting in repeat business.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Recommended drinks to customers, increasing overall sales.
- Created an inviting atmosphere through friendly interaction with customers.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
Education
Computer Course - Computer Training
New Zealand Pacific Training Centre
Nadi 04.2001 - 06.2002
Certificate - Tourism - Hotel Procedures and Service
Training Productivity Authority of Fiji
Nadi 06.2007 - 06.2007
Skills
- Alcohol law familiarity
- VIP customer handling
- Bar equipment usage
- Glassware cleaning
- Beer pouring proficiency
- Liquor storage understanding
- Hygiene standards adherence
- Product inventorying
- Knowledge of drink recipes
- Alcohol service etiquette
- Liquor knowledge
- Wine pairing knowledge
- Cocktail preparation
- Drink recommendation
Timeline
Bartender
Sheraton Fiji Resort
09.2007 - 03.2025
Certificate - Tourism - Hotel Procedures and Service
Training Productivity Authority of Fiji
06.2007 - 06.2007
Computer Course - Computer Training
New Zealand Pacific Training Centre
04.2001 - 06.2002
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