Jione Navukaro
Cashier
Muanikoso Settlement, Laqere,Nasinu
Summary
Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Versatile Cashier with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products. Focused Cashier with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Punctual and honest Cashier with solid background in accounting environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Security-conscious and customer-focused Cashier with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Motivated cashier and stocker with 3 years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Cashier
RB Patel Supermarket
Suva
04.2022 - 08.2022
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Mentored new team members on sales software system operation.
- Restocked and organized merchandise in front lanes.
- Processed customer refunds and exchanges according to established guidelines.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Tallied cash drawer at beginning and end of each work shift.
Cashier
New World IGA Supermarket
Suva, Nakasi
02.2020 - 04.2022
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Mentored new team members on sales software system operation.
- Restocked and organized merchandise in front lanes.
- Processed customer refunds and exchanges according to established guidelines.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Tallied cash drawer at beginning and end of each work shift.
Sales Assistant
RB Patel Variety Supermarket
Suva, Nakasi
01.2019 - 12.2019
- Fielded customer questions to share information about products, availability and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Worked with loss prevention in monitoring shopper behavior.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Facilitated ordering and processing of business cards and nameplates for sales team.
- Coordinated logistics and catering for meetings and sales events.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Process Worker
Biscuit Company of Fiji, FMF
Suva
03.2010 - 11.2018
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Received and reviewed incoming documents and materials.
- Documented production information via daily system logs and discussed issues with management.
- Isolated and prepared equipment for corrective and scheduled maintenance procedures.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.
- Managed pre-commissioning and commissioning activities.
- Monitored machinery to identify concerns, make corrections or report complex problems.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Developed and implemented improved procedures for [Area].
- Weighed and measured items to prevent waste and meet quality standards.
- Maintained compliance with health, safety and environment practices.
- Operated mobile equipment such as forklifts and pallet jacks.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Moved items from one manufacturing operation to another according to item routing.
- Researched and resolved discrepancies to maintain accuracy.
- Prepared, boxed and staged outgoing shipments.
- Served as subject matter expert regarding policies, procedures and technology.
- Utilized [Name] tracking software to locate and retrieve items.
- Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
Security Officer
Safety Security Services
Suva
01.2009 - 12.2009
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Secured [Number] doors in office and main building.
- Reported suspicious activities and persons to law enforcement.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Monitored central alarm systems for fire, intrusion and duress alarms.
Oven Operator
Biscuit Company of Fiji, FMF
Suva
01.2007 - 12.2008
- Performed inspections throughout processes to meet quality standards.
- Reduced and eliminated downtime to drive quality of products.
- Checked temperature control to maintain proper conditions.
- Reviewed bonding and process specifications, blueprints and production schedules to perform sequences.
- Reported issues and took action to prevent food safety and food quality problems.
- Determined practical methods to improve assembly and fitting of most parts.
- Changed molds to accommodate production schedule.
- Maintained work area and equipment to comply with company and sanitary standards.
- Leveraged measuring equipment to obtain proper weights.
- Observed, maintained and addressed issues to prevent and reduce waste.
- Closely watched employee use of [Type] equipment, maintaining high standards of safety and quality in work zones.
- Maintained safe operations of [Type] furnace melting metal such as aluminum and copper.
- Carefully reviewed daily work orders to maintain accuracy, reduce material waste and increase overall productivity.
- Scheduled and performed informal inspections to identify safety and operational concerns.
- Monitored flow, temperature and belt speed to keep smooth production.
- Reviewed parts and removed extra materials before loading into furnace, consistently maintaining tight production targets.
- Reacted calmly and quickly in emergency situations to best provide support for employees and seek additional help.
- Documented daily activities efficiently and accurately with accurate company logs.
- Operated equipment such as lift trucks, bobcats and cranes to transport materials and products.
- Kept operations in compliance with company targets, safety requirements and legal statutes.
Cashier
Kundan Singh Service Station
Suva, Nausori
01.2006 - 12.2006
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Mentored new team members on sales software system operation.
- Restocked and organized merchandise in front lanes.
- Processed customer refunds and exchanges according to established guidelines.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Tallied cash drawer at beginning and end of each work shift.
Education
No Degree - Diploma in Business Accounting
Fiji Institute of Technology
Suva 04.2001 -
No Degree - Fiji School Leaving Cetificate Pass
Suva Sangam High School
Suva 04.2001 -
No Degree - Fiji Junior Certificate Examination- A-Grade Pass
Suva Sangam High School
Suva 04.2001 -
Skills
Customer assistance
Drawer management
Proficient in [Software]
Product restocking
Basic math skills
Purchase assistance
Point-of-sale system operation
Product and service sales
Reports and documents
Staff Training
Time management skills
Cash register operation
Currency counting
Inventory management
Retail merchandising
Cash drawer management
Sales expertise
Till counting
Customer Relations
Money handling
Coaching and mentoring
Order taking
Product knowledge
Cleaning and sanitizing
Cash register systems
Written and verbal communication
Spirit, wine and beer expertise
Timeline
Cashier
RB Patel Supermarket
04.2022 - 08.2022
Cashier
New World IGA Supermarket
02.2020 - 04.2022
Sales Assistant
RB Patel Variety Supermarket
01.2019 - 12.2019
Process Worker
Biscuit Company of Fiji, FMF
03.2010 - 11.2018
Security Officer
Safety Security Services
01.2009 - 12.2009
Oven Operator
Biscuit Company of Fiji, FMF
01.2007 - 12.2008
Cashier
Kundan Singh Service Station
01.2006 - 12.2006
No Degree - Diploma in Business Accounting
Fiji Institute of Technology
04.2001 -
No Degree - Fiji School Leaving Cetificate Pass
Suva Sangam High School
04.2001 -
No Degree - Fiji Junior Certificate Examination- A-Grade Pass
Suva Sangam High School
04.2001 -