Josua Niumataiwalu Saki
Makoi,Fiji
Summary
Highly skilled professional with 20 years driving experience, extensive expertise in customer service, logistical coordination, and strategic planning. Demonstrates proficiency in Microsoft Office Suite, data entry, and spreadsheet analysis. Adept at managing office operations, ensuring punctuality, and maintaining high-level confidentiality. Strong communication skills and resilience under pressure contribute to effective client liaison and relationship-building. Committed to ethical decision making and proactive initiative to drive organizational success.
Career goal: To leverage comprehensive skill set in a dynamic role that fosters professional growth and operational excellence.
A hardworking employee, enthusiastic about learning in different fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Dependable and aspirational professional with strong focus on punctuality and customer service. Proven ability to navigate efficiently and manage time, coupled with excellent communication skills. Committed to ensuring safe and comfortable journey, enhancing overall client satisfaction.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
Work History
Executive Logistics Support Officer
Ministry of Rural and Maritime Development and Disaster Management
Suva, Fiji
01.2016 - 12.2024
- Currently employed as a Driver of the Honourable Minister of the Ministry of Rural and Maritime Development and Disaster Management
- Collaborated closely with other departments for seamless handling of interdepartmental correspondence.
- Demonstrated excellent customer service skills when dealing with external correspondents, fostering strong relationships.
- Worked with colleagues to streamline administrative processes and improve workflow.
- Performed data entry tasks accurately, reducing errors in Ministry's databases.
- Maintained confidentiality of sensitive information, ensuring trust from our executive support team and Minister.
- Implemented customer follow up to uphold service standards.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Processed and managed documentation, facilitating smooth recordkeeping and retrieval.
- Stayed calm in emergency driving situations, prioritizing safety of passengers and other drivers.
- Provided privacy for executives by maintaining confidentiality of their discussions and meetings.
- Followed all regulatory road rules, fostering trust in my driving skills from executives.
- Enhanced passenger safety with defensive driving techniques.
- Remained vigilant during long drives or late night shifts ensuring passenger safety at all times.
- Managed vehicle maintenance schedules, resulting in uninterrupted service delivery.
- Exemplified excellent customer service skills while dealing with high-profile clients, creating favorable impression about the Ministry's commitment to quality service delivery.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Kept an updated knowledge on weather forecasts to plan optimal travel times accordingly.
- Facilitated domestic airport transfer
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Executed smooth transportation through understanding of various city routes and traffic patterns.
- Maintained cleanliness and functionality of executive vehicles to ensure comfort during travels.
- Ensured punctual and safe transportation of executives by meticulously planning travel routes.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Carried out day-to-day duties accurately and efficiently.
- Displayed energy and enthusiasm in fast-paced environment.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Improved efficiency and productivity by acquiring new skills.
- Prioritized urgent tasks effectively, reducing backlog significantly.
- Managed multiple tasks to meet strict deadlines.
- Escalated critical issues promptly, minimizing downtime.
- Assisted clients with planning strategies to achieve their goals.
Financial Memeber
TikokeceTaxi Base
Nabua, Fiji
01.2011 - 12.2015
- Managed our own Family Taxi business at the Matua Taxi Base which now known as the Tikokece Taxis and Hire in Nabua, Suva.
- Have learned to identify lucrative opportunities and investment proposal opportunities through strategic networking with established trusted client relationships to grow the family business portfolio.
- Also have built and carefully managed loyal, profitable client bases
- Maintained confidentiality of sensitive information, upheld professional ethics.
- Carried out day-to-day duties accurately and efficiently.
- Displayed energy and enthusiasm in fast-paced environment.
Project Assistant
Ministry of Health
Tamavua, Fiji
01.2007 - 12.2010
- Employed by the Ministry of Health at the Fiji Communicable Disease Control Center as Project Assistant for Lymphatic Filariasis Unit
- Employed best practices in data management; ensured accuracy and confidentiality of important documents.
- Discussed issues and brainstormed solutions with various groups and individuals to maintain project progress.
- Supported teams to overcome obstacles and reach project objectives.
- Collaborated with cross-functional government teams to achieve common objectives smoothly during rural and peri-urban tours
- Data collection to create on spreadsheet for national analysis on LF
- Liaised with external vendors regularly for smooth supply chain operations.
- Provided timely support and assistance to Project Manager, leading to successful project completions.
- Kept files organized and up to date for accurate record-keeping purposes.
- Facilitated effective communication amongst team members for better productivity.
Mechanic
Aarkay Motors
Lami, Fiji
01.2005 - 12.2006
- Mechanic at Aarkay Motors
- Assembled mechanical components following specifications.
- Delivered reliable results in challenging situations with problem-solving skills.
- Inspected customer vehicles for wear, tear and damage from accidents.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Disassembled and reassembled motor components to facilitate repair work.
- Protected against accidents by carefully handling tools and chemicals.
- Aligned and adjusted vehicle steering, motors and brakes.
- Maintained knowledge of updated changes in various equipment models.
- Worked with customers to assess vehicle issues and document vehicle symptoms.
- Completed oil changes for improved engine health and performance.
- Drove vehicles to determine problems and test repairs.
- Rotated and balanced tires to ensure even wear.
- Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
- Changed vehicle oil and replaced filter.
- Installed new car parts for extended vehicle longevity.
- Maintained high standards of workmanship with attention to detail during repairs.
- Repaired punctured tyres to restore mobility swiftly.
- Checked fluid levels, prevented potential overheating or failure occurrences avoided expertly.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
- Replaced faulty spark plugs to boost engine efficiency.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Successfully delivered on tasks within tight deadlines.
- Applied positive customer service approach to increase satisfaction levels.
- Kept appropriate stock levels to match expected demand.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Education
A-Levels - Sealegs Training Course
06.2018 - 06.2018
- Continuing education courses in Amphibious boat training (SEALEGS TRAINING)
- Focus on night sea search, challenging swamp maneuver, safety speeding boat approach and "Man Over Board" rescue.
- Earned Boat Master License from Maritime Safety Authority of Fiji
Years 10 – Years 12
01.2002 - 12.2004
Year 9
Year 8
Year 1 to Year 7
01.1993 - 01.1999
Skills
- Analytical-thinking
- Customer liaison
- Strategic initiatives
- Communication proficiency
- Supply chain coordination
- Delivery route scheduling
- Quality assurance testing
- Database management
- Traffic coordination
- Continuous improvement strategies
- Sustainability management
Accomplishments
- 2005, Gained Certificate in Integrated Automotive Engineering Stages 1, 2, & 3
- 2004, Passed Fiji School Leaving Certificate Examination
- 2003, Passed Fiji Junior Certificate Examination
- 1998, Passed Fiji Intermediate Examination
Languages
English
Advanced
Fijian
Native
Affiliations
- Playing Volleyball and learning more
REFEREE
- Honourable Sakiasi Ditoka, Minister for Rural and Maritime Development and Disaster Management, Knolly Street, Suva, Fiji, +679 9904095/ +679 946 1505, sakiasi.ditoka@rural.gov.fj
- Mrs. Joytika Narayan, Senior Secretary for Minister of Rural and Maritime Development and National Disaster Management, Lot 1 Knolly Street, Suva, Fiji, +679 990 7397 / +679 997 0915, joyti.narayan@gmail.com
- Losalini Tikoiviti Waqa, Senior Secretary for the Permanent Sectary and former Transport Officer of Rural and Maritime Development and National Disaster Management, Lot 1 Knolly Street, Suva, Fiji, +679 878 1332, losalini.tikoiviti@rural.gov.fj
Personal Information
- Citizenship: Fijian
- Date of birth: 05/08/87
- Gender: Male
Timeline
Fiji national university - A-Levels, Sealegs Training Course
06.2018 - 06.2018
Executive Logistics Support Officer - Ministry of Rural and Maritime Development and Disaster Management
01.2016 - 12.2024
Financial Memeber - TikokeceTaxi Base
01.2011 - 12.2015
Project Assistant - Ministry of Health
01.2007 - 12.2010
Mechanic - Aarkay Motors
01.2005 - 12.2006
Christian Outreach College - , Years 10 – Years 12
01.2002 - 12.2004
Veiuto Primary School - , Year 1 to Year 7
01.1993 - 01.1999
Dayanand Anglo-Vedic School (DAV College) - , Year 9
Viro District School - , Year 8
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