Summary
Overview
Work History
Skills
Certification
Singing ,Church ,Sewing , Socialising
Timeline
Generic
KASAQA NANISE CAKACAKA

KASAQA NANISE CAKACAKA

FOOD AND BEVERAGE /BARTENDER
Matavolivoli,Nadi

Summary

Hospitable Assistant Front of House Manager leverages interpersonal and communication skills to lead, influence and encourage staff and deliver outstanding experiences for guests. Advocates sound financial and business decision-making and demonstrates honesty and integrity by [Action]. Performs well under pressure and thrives in fast paced high-volume environments. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Overview

28
28
years of professional experience
7
7
Certifications

Work History

Assistant Front of House Manager

Aitutaki Dreaming Company(KORU CAFE)
Aitutaki, Cook Island
06.2018 - 12.2021
  • Helped hosts and hostesses execute timely and efficient processes to drive first class guest service.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
  • Assisted staff in building menu expertise to answer customer questions and make personal recommendations.
  • Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
  • Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
  • Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Reorganized bar and dining area, increasing efficiency [Number]%.
  • Adhered to safe work practices, food safety regulations and corporate guidelines.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Supervised staff of [Number] through motivational coaching and effective training programs for service and sales techniques.
  • Performed cash handling activities and secured nightly bank deposits.
  • Resolved guests complaints while maintaining positive customer environment.

Food and Beverage Supervisor

Plantation Island Resort Malolo Lailai
Nadi, Fiji
04.2015 - 04.2018
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Worked with qualified chef to diversify menu with new offerings.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Accurately completed end-of-day financial tasks worth over $[Amount] of cash and card transactions daily.
  • Created new recipes, outlined steps and training staff on correct preparation.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

Bar Supervisor

Plantation Island Resort Malolo Lailai Fiji
Nadi, Fiji
06.1991 - 03.2012
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

Restaurant Waitress

musket cove resort malolo lailai fiji
nadi, fiji
06.1989 - 08.1990
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Skills

Team Building

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Certification

Typsy..Hosting(certificate of completion)

Singing ,Church ,Sewing , Socialising

*Going to church and singing in the choir

*Socializing with close friend

*Sewing was during my leisure time otherwise gardenning

Timeline

Typsy..Introduction to Hospitalitymanagement

08-2022

Typsy..Introduction to leadership

08-2020

Typsy..Hosting(certificate of completion)

07-2020

Typsy .Food allergies.

07-2020

Assistant Front of House Manager

Aitutaki Dreaming Company(KORU CAFE)
06.2018 - 12.2021

Food and Beverage Supervisor

Plantation Island Resort Malolo Lailai
04.2015 - 04.2018

Job Analysis

08-2013

Hospitality Supervision Module 1-4

06-2012

Understanding OHS Management System AS/NZS 4801

05-2006

Bar Supervisor

Plantation Island Resort Malolo Lailai Fiji
06.1991 - 03.2012

Restaurant Waitress

musket cove resort malolo lailai fiji
06.1989 - 08.1990

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KASAQA NANISE CAKACAKAFOOD AND BEVERAGE /BARTENDER