Baking, Learning new languages, Reading, Social Media & Sports (Volley Ball)
KATALINA MASIDROSE
Administration & Sales Assistant
Suva,C
Summary
Enthusiastic person, willing to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks. Motivated to learn, grow and excel in this industry.
Reliable employee seeking a position in this wonderful organization, offering excellent understanding, listening and communication skills.
To seek and maintain a full-time position that offers professional challenges that will engage my interpersonal skills, excellent time management and problem-solving skills. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive when working with little to no supervision.
Overview
2
2
Certifications
12
12
years of post-secondary education
6
6
years of professional experience
Work History
Administrative Assistant & Sales
Pacific Hai An Group PTE LTD
Suva
01.2017 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coached new employees on administrative procedures, company policies and performance standards.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Assist manager in maintaining records related to sales in her absence.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Processed payments and documents such as invoices
- Standardized inventory weekly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Prepared itemized statements, invoices and recorded amounts due for items purchased or services rendered.
- Performed administrative and clerical duties such as word processing, data entry, faxing, scanning and copying.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Prepared invoices to customers and documented account updates.
- Assisted Manager in negotiating with suppliers, vendors, and other representatives in her absence.
- Aided colleagues, managers and customers through regular communication and assistance.
- Managed vendor purchase order dispatch, delivery and invoicing .
- Communicated regularly with customers regarding account questions and issues.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
Clerical Assistant
MMF Consultants Ltd
Suva
01.2015 - 01.2016
- Delivered clerical support by handling range of routine and special requirements.
- Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
- Managed records and improving operations through automated and manual systems.
- Developed team communications and information for meetings.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with company team and customers to understand needs and provide excellent service.
- Assisted with FIRCA requirements e.g. VAT Returns, Company annual returns preparations
- Responsible for invoicing and collections
- Responsible for online FNPF submissions & Payments
Waitress
Café Thirty
01.2012 - 04.2012
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
High School Diploma -
Gospel High School
Rewa Street, Suva 01.2009 - 01.2014
Samabula Primary School
Samabula North, Suva 01.2001 - 01.2008
Skills
Sorting, labeling & scheduling
Data gathering
Documentation and reporting
Social media knowledge
Internal communications
Relationship building
Filing and data archiving
Database administration
Invoice Processing & Collections
Time management
Purchase orders organization
Meeting arrangements
Recordkeeping
Certification
Chinese Language Beginners 1
Additional Information
CARL MAR (DIRECTOR)
MMF Consultants Pte Ltd
Email: carl@mmf.com.fj
Cell: +679 8904 404
LAVONNE MITCHELL (DIRECTOR)
Invenico Capital Developments Pte Ltd
Email: l.mitchell@invenico.com
Cell: +679 2978 663
Interests
Timeline
Chinese Language Beginners 1
08-2020
Administrative Assistant & Sales
Pacific Hai An Group PTE LTD
01.2017 - Current
Clerical Assistant
MMF Consultants Ltd
01.2015 - 01.2016
Waitress
Café Thirty
01.2012 - 04.2012
High School Diploma -
Gospel High School
01.2009 - 01.2014
Samabula Primary School
01.2001 - 01.2008