Kavita Sharma

Managing Director

Goddess Beauty Fiji

Suva, Central

08.2021 - 10.2024

Backed up reception desk by answering phones, scheduling appointments and processing payments.
Developed strong relationships with clients through great customer service skills.
Treated customers to shampooing and head massage to promote loyalty.
Demonstrated an in-depth knowledge of beauty products and their potential effects on the skin.
Applied makeup professionally including special occasion looks such as weddings or proms.
Kept detailed records of all services performed for each client in order to provide personalized follow-up appointments.
Administered payment transactions accurately using point-of-sale software systems.
Trained or supervised other hairstylists, hairdressers and assistants.
Scheduled appointments for clients over the phone or online booking systems.
Performed rejuvenation techniques on all types of skin and hair.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Organized promotional events aimed at increasing sales of beauty products.
Kept notes listing preferences and services provided to clients for quick reference.
Ensured customer satisfaction by providing quality services in a timely manner.
Conducted client consultations to assess preferences for services and products.
Evaluated client's hair and physical features to determine style and cut plans.
Applied makeup to achieve desired day-to-day and special event looks.
Worked closely with other beauticians to discuss strategies for improving customer experience.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Designed comprehensive body care routines for many clients including schedules, products, and techniques.
Increased client base through online marketing and client referrals.
Adhered strictly to safety protocols while performing treatments.
Maintained cleanliness of salon equipment and supplies.
Engaged in ongoing education opportunities to stay up-to-date on new trends and techniques.
Assessed client features and preferences to advise personalized makeup and hair styling techniques.
Met with customers to discuss style preferences and special requirements before treatment.
Provided a variety of skin care treatments such as facials, waxing, bleaching and threading.
Designed cleaning schedules and organizational systems for treatment and sales areas.
Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
Beautified customers by performing facials and waxing.
Updated and maintained customer information records and beauty services provided.
Educated customers about proper skincare routines for home use between visits.
Performed manicures and pedicures with precision and speed.
Assisted customers in selecting suitable cosmetics, creams and lotions based on their skin type.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Massaged and treated scalp using hands, fingers or vibrating equipment.
Achieved cost-savings by developing functional solutions to problems.
Operated equipment and machinery according to safety guidelines.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed routine maintenance and repair.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Exceeded customer satisfaction by finding creative solutions to problems.
Assisted with customer requests and answered questions to improve satisfaction.
Administered medication and medical treatments, following physician orders.
Handled household chores to assist patients and families with cooking, cleaning and laundry.
Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Arranged conference calls with remote employees or clients located outside of local area.
Transported clients to physician offices or on outings.
Compiled weekly progress reports highlighting key accomplishments from past week's activities.
Prepared documents such as reports, presentations, agendas, and correspondence.
Assisted families in planning and preparing nutritious meals.
Coordinated meeting and work schedules for staff teams and executives.
Implemented and maintained organizational systems to increase office efficiency.
Coordinated travel arrangements, including flights, accommodations, and itineraries.
Documented key information from each service visit into detailed reports.
Provided assistance communicating, typing correspondence or obtaining information.
Acted as the liaison between the executive and clients, maintaining strong professional relationships.
Completed basic administrative work and managed household accounts.
Organized both physical and digital files and updated reports to coordinate project materials.
Identified health scenarios that required more skilled care or knowledge.
Developed processes for efficient workflow within the departmental structure.
Performed calendar management and scheduling of appointments for the executive.
Trained family members to provide hygienic bedside care.
Greeted visitors in a professional manner and provided assistance with inquiries.
Participated in care coordination conferences and staff meetings to improve skills set.
Supported families during periods of disruption providing client help in adjusting to new lifestyles.
Managed and prioritized daily schedules, ensuring efficient allocation of executive's time.
Coordinated travel arrangements, including flights, accommodations, and itineraries, for both business and personal trips.
Reported major concerns or deterioration in client's mental or physical condition to supervisor immediately.
Monitored and responded to emails and calls, ensuring timely communication with stakeholders.
Made travel arrangements for employee trips and conferences.
Provided personal support to the executive, including errand running and personal shopping.
Checked personal and professional activities to remind employer of priority tasks and deadlines.
Performed various clerical tasks and organized office areas to promote productivity.
Handled confidential documents and communications with discretion, safeguarding sensitive information.
Managed expense reports, including tracking receipts and processing reimbursements promptly.
Monitored vital signs and medication under supervision of registered nurse.
Conducted research on various topics to assist in decision-making and project planning.
Scanned physical documents and uploaded to encrypted databases for digital maintenance.
Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
Organized travel arrangements, including flights, transportation, and accommodation.
Coordinated meetings between internal departments and external partners.
Accompanied clients to appointments and arranged transportation.
Assisted in the hiring and onboarding process of new staff, providing training and support as needed.
Maintained clerical correspondence via email and phone.
Screened telephone calls and inquiries and directed as appropriate.
Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
Managed office supplies inventory and placed orders when necessary.
Consulted with team caring for patient to evaluate needs and plan for healthcare services.
Prepared records of client progress and services performed under care.
Submitted reports to and reviewed reports with supervisor.
Prepared and edited correspondence, reports, and presentations to support business operations.
Assisted in planning and coordinating events, from small meetings to large corporate gatherings.
Scanned documents into electronic format for storage in a secure database system.
Proofread documents for accuracy prior to submission to the executive team.
Organized travel arrangements, including flights, accommodations, and transportation.
Sorted mail received daily for distribution throughout the office.
Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
Utilized technology efficiently, including MS Office and CRM systems, to enhance productivity and organization.
Managed special projects, contributing to team efforts and meeting project deadlines.
Organized and maintained digital and physical filing systems for easy access and retrieval of documents.
Booked flights, hotel accommodations and ground transportation for smooth business travel.
Organized personal and professional calendars with reminders for upcoming meetings and events.
Facilitated smooth internal and external communication, acting as the first point of contact for the executive.
Managed household inventory and maintenance schedules.
Organized work projects around client's house.
Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Coordinated with other staff members to ensure seamless support and coverage.
Processed invoices related to business expenses incurred by the executive team.
Oversaw household management tasks, including coordinating with service providers and managing schedules.
Followed standard infection control protocols to avoid illness or contamination.
Kept patient health and personal information private and confidential.
Purchased and managed inventory of office and personal supplies, ensuring availability and cost-effectiveness.
Maintained confidential files related to personnel records or other sensitive information.
Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
Updated and maintained databases with current information.
Managed inventory and supplies to ensure materials were available when needed.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Summary

Overview

Work History

Managing Director

Managing Director

Education

Human Anatomy: Musculoskeletal Cases - Clinical Research

Study Medicine: Applying For Medical School And Becoming A Medical Student - Medicine

Orientational To Educational Neuroscience - Neuroscience

Beautician - Cosmetologist

Skills

Languages

References

Timeline

Managing Director

Managing Director

Human Anatomy: Musculoskeletal Cases - Clinical Research

Study Medicine: Applying For Medical School And Becoming A Medical Student - Medicine

Orientational To Educational Neuroscience - Neuroscience

Beautician - Cosmetologist

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