Manshika Sharma
Nausori
Overview
2
2
years of professional experience
Work History
Bank Officer
Bank of Baroda
01.2024 - Current
- Daily balancing of the ESA
- Strengthened client relationships by delivering outstanding customer service
- Addressed customer complaints quickly, leading to improved customer retention
- Boosted customer satisfaction through efficient and professional communication
- Fostered strong customer relationships to enhance branch loyalty
- Kept accurate transaction records to ensure transparency
- Received and processed all outgoing RTGS transactions from all branches within the deadlines set by RBF
- Processed all incoming payments and instructions from other banks
- Assisted in opening customer accounts and delivered a seamless onboarding experience
- Responded to email inquiries and addressed customer complaints
- Processed special answers cheques daily, both inward and outward
- Consistently completed tasks on time, even under tight deadlines
- Processed all salaries and wages received -inwards and outwards
Office Administrator
Rambisessar Chaudhary Memorial Primary School
01.2023 - Current
- Advising and assisting
- Serve as a point of contact for parents, staff, and students, answering phone calls, emails, and handling inquiries
- Distribute school newsletters and other communications to staff, students, and parents
- Maintain student records, including attendance and grades
- Help with student enrolment and registration
- Manage school supplies and ensure they are ordered in time, keeping track of stock levels
Education
Tertiary education -
University of the South Pacific
01.2024
Secondary education -
Adi Cakobau School
01.2020
Primary education -
Rambisessar Chaudhary Memorial Primary School
01.2015
Skills
- Team relationship building
- Problem solving
- Goal setting
- Planning
- Organising activities
- Time management
- Interpersonal skills
- Helpfulness
- Flexibility in working hours
Personal Information
- Date of Birth: 09/27/01
- Nationality: Fijian (Indian descent)
- Marital Status: single
Hobbies and Interests
- Meeting new people
- Travelling
- Reading books
- Hiking
- Dancing
- Photography
REFEREES
1. Sanita Devi Lal
Head teacher of R.C.M.P.S
9378485
sanitadlal@gmail.com
2. Roselyn Lata
Bank of Baroda
NPS Supervisor
8080865
3. Arvina Prakash singh
Bank of Baroda
City Back office supervisor
9189460
Timeline
Bank Officer
Bank of Baroda
01.2024 - Current
Office Administrator
Rambisessar Chaudhary Memorial Primary School
01.2023 - Current
Secondary education -
Adi Cakobau School
Primary education -
Rambisessar Chaudhary Memorial Primary School
Tertiary education -
University of the South Pacific