Matelita Nuku
Suva
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
21
21
years of professional experience
Work History
Guest Room Attendant
Westin Resort and Spa
10.2019 - 10.2020
- Processed payments for additional services requested by guests.
- Verified that all appliances were functioning properly before completing assignments.
- Received deliveries of new supplies ensuring they are stored correctly in designated areas.
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Organized supplies for use based on expected customer needs.
- Checked inventory for required supplies and made lists for needed cleaning products.
Relieving Typist
Ministry of Education
09.2001 - 08.2005
- Typed and formatted letters, memos, reports, statements, forms and other documents from rough drafts or corrected copy using typewriter or computer.
- Proofread material for accuracy in spelling, grammar and punctuation.
- Operated a variety of office machines such as computers, copiers, scanners and faxes.
- Provided administrative support to departments within the organization.
- Compiled records of activities performed in order to maintain accurate filing systems.
- Maintained an inventory of office supplies and requested replenishment when necessary.
- Retrieved information from files when requested by staff members or customers.
- Entered data into computer systems accurately and quickly.
Reservation Agent
Tokatoka Resort
08.1999 - 09.2000
- Answered inbound calls and responded to customer inquiries regarding reservations.
- Provided customers with information on hotel services, amenities, and packages.
- Processed customer payments for reservations over the phone.
Education
Certificate in Human Resources Management - Human Resources Management
Keshals Business Education Institute
Suva09.2022
Certificate 4 in Human Resources Management - Human Resources Management
Pacific Training Institute
AustraliaHigh School Diploma -
Jasper Williams High School
LautokaHigh School Diploma -
Lelean Memorial School
NausoriSkills
- Customer Engagement
- Customer Reservations
- Call Control
- Sales
- International Travel
- Phone Inquiries
- Amenities Knowledge
Timeline
Guest Room Attendant
Westin Resort and Spa
10.2019 - 10.2020
Relieving Typist
Ministry of Education
09.2001 - 08.2005
Reservation Agent
Tokatoka Resort
08.1999 - 09.2000
Certificate in Human Resources Management - Human Resources Management
Keshals Business Education Institute
Certificate 4 in Human Resources Management - Human Resources Management
Pacific Training Institute
High School Diploma -
Jasper Williams High School
High School Diploma -
Lelean Memorial School
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