Michael Saimoni Tamanisau

• Spearhead the end-to-end logistics and supply chain operations across 58 postal stations nationwide, driving service efficiency, timely replenishment, and alignment with national distribution strategies.
• Lead procurement and logistics coordination for 59 retail outlets Fiji-wide, ensuring seamless stock movement, optimized replenishment cycles, and strategic sourcing aligned with operational needs.
• Deliver robust inventory forecasting and cost-benefit analysis, minimizing variances and enhancing accuracy in stock reconciliation, significantly reducing discrepancies and operational waste.
• Compile and present high-level inventory audit reports to the Board's Audit Subcommittee, providing strategic insights and actionable recommendations to reinforce internal controls and compliance.
• Successfully negotiated and managed third-party logistics (3PL) agreements, ensuring optimal balance between service quality, regulatory compliance, and cost efficiency.
• Champion continuous improvement initiatives and data-driven decision-making to streamline logistics workflows and elevate supply chain resilience in a dynamic and fast-paced environment.

• Managed retail operations, category management, and customer service while overseeing import consignments Logistics, Costings and Customs clearance from the USA, Philippines, China, and India.
• Directed end-to-end management of retail operations, category planning, and customer service, while orchestrating the import logistics, costing, and customs clearance of consignments from strategic international suppliers across the USA, Philippines, China, and India.
• Led the import supply chain process, ensuring smooth coordination between sourcing, freight forwarding, customs brokerage, and final delivery to retail outlets — all while maintaining strict adherence to regulatory standards and documentation accuracy.
• Drove stock turnover improvement by implementing data-informed marketing strategies, synchronizing efforts with procurement and sales teams, and optimizing SKU performance based on sales velocity and margin analysis.
• Spearheaded customs compliance initiatives, ensuring full alignment with local and international trade regulations while proactively identifying opportunities to reduce import costs and enhance gross margins.
• Conducted regular pricing reviews and profitability analysis to support effective pricing strategies and inventory movement, enabling faster sell-through and minimizing stock aging.
• Played a pivotal role in strengthening cross-functional collaboration, enhancing operational visibility, and aligning inventory levels with demand patterns to improve overall retail efficiency and financial performance.
• Coordinated closely with various departments to ensure alignment between company objectives and customs requirements throughout import/export processes.
• Negotiated favorable agreements with freight forwarders and carriers, achieving cost savings while maintaining service levels.
• Provided timely and accurate customs-related advice to internal stakeholders, mitigating potential risks and ensuring compliance with all regulations.
• Conducted thorough audits of company''s customs activities to identify areas for improvement and ensure full compliance with regulations.
• Lawfully cleared merchandise through customs per client and government requirements.
• Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
• Tracked shipments processing through customs and other agencies and obtained clearances.
• Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.

• Collaborated closely with Samsung Electronics New Zealand to execute nationwide channel briefs, ensuring strict adherence to Samsung's global retail and compliance standards across all major dealership and retail partners in Fiji, including Vodafone Fiji PTE Limited, Digicel Fiji, Tappoos Fiji Limited, and Value Fones.
• Successfully drove retail and trade compliance initiatives, overseeing in-store execution, branding, promotional alignment, and team training, resulting in elevated brand consistency and enhanced customer experience across key retail channels.
• Spearheaded sales and marketing campaigns for Samsung's mobile, tablet, wearables, and vision product categories — delivering high-impact product training to front-line retail staff, improving product knowledge, and increasing engagement and conversion at point of sale.
• Played a strategic role in market intelligence and competitor analysis, supplying real-time insights via Samsung's MCS (Market Communication System) platform to inform forecasting accuracy, product positioning, and inventory planning from Fiji to Samsung NZ regional teams.
• Contributed directly to market share growth in Fiji by enhancing partner compliance, sales, and aligning retail performance with Samsung's regional commercial objectives.
• Championed process improvements that led to increased efficiency across the entire sales organization.
• Boosted sales revenues through the development and implementation of targeted marketing strategies.
• Analyzed market trends to inform strategic planning efforts, positioning the company ahead of competitors in key areas.

• Led end-to-end inventory operations, ensuring full compliance with company protocols, optimizing stock accuracy, and consistently achieving monthly KPIs tied to line planning, production schedules, and supply chain alignment.
• Spearheaded a comprehensive job evaluation initiative, identifying performance gaps and workflow inefficiencies, which directly resulted in operational improvements, streamlined team structures, and a fast-track promotion within seven months.
• Played a key role in aligning inventory systems with production demand, enhancing forecast reliability and material availability while reducing stock-outs and excess holding.

• Managed Supply Chain Purchasing, Costing, Inventory and central distribution operations, logistics, and security for high-risk deliveries and routes.
• Directed inventory operations, ensuring compliance with protocols and achieving monthly KPIs pertaining to Line plans and production schedules.
• Optimized warehouse space utilization by designing efficient storage solutions that maximized available capacity.
• Trained and mentored staff members in best practices for supply distribution management operations.
• Managed supplier relationships, negotiating contracts for cost savings and timely deliveries.
• Established key performance indicators to monitor team productivity, driving continuous improvement initiatives.
• Oversaw budgets for purchasing supplies, labor costs, equipment maintenance> ensuring proper allocation of resources while meeting fiscal goals.
• Implemented robust demand forecasting models for accurate inventory planning and replenishment.
• Conducted regular inventory audits to identify discrepancies and implement corrective actions swiftly.
• Built and maintained relationships with key suppliers and customers to support seamless operations.
• Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
• Developed and managed operating budget, meeting department goals.
• Documented safety action plans, quality initiatives and team performance into computer system.
• Negotiated contracts with suppliers and customers to provide best cost and delivery terms.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Organized records of vehicles, schedules and completed orders.
• Developed and maintained knowledgeable and productive team of employees.
• Integrated warehouse operations with existing and new business processes.

• Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
• Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
• Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
• Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
• Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
• Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
• Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
• Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
• Processed returns and updated accounts.
• Worked with vendors to schedule daily pickups and weekly deliveries.
• Developed comprehensive training materials for new hires, ensuring thorough understanding of company policies and procedures related to shipping coordination.
• Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
• Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.
• Generated end-of-day reports covering shipments, productivity, and financial totals.
• Implemented cost-saving measures to reduce overall shipping expenses while maintaining high-quality service standards.
• Supported continuous improvement initiatives within the organization by participating in process improvement projects related to logistics.
• Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
• Increased on-time delivery rates with meticulous coordination of shipping schedules.
• Reduced delivery times by optimizing routes and carrier selection.
• Maintained accurate shipping records, ensuring compliance with regulatory standards.
• Negotiated with carriers for better shipping rates, significantly reducing overhead costs.
• Coordinated with sales and production teams to ensure timely fulfillment of orders.
• Streamlined warehouse operations by implementing efficient inventory management practices.
• Conducted regular inventory audits to maintain accuracy and prevent stock discrepancies.
• Requisitioned new supplies and maintained storage areas for smooth department operations.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
• Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
• Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
• Negotiated shipping contracts and rates to establish budget friendly agreements.
• Enhanced communication with clients regarding order status and shipping details.

• Managed category portfolios, including stock allocation, costing and pricing analysis, promotional strategies, and advertising initiatives.
• Conducted competitor analysis and price comparisons through media monitoring and surveillance; implemented pricing strategies within allocated gross profit margins.
• Monitored sales performance for assigned categories, reviewed margins, and analyzed stock performance using New Vision and Snapshots reports.
• Sourced vendors and negotiated pricing, terms, and minimum order quantities (MOQs) for local and overseas suppliers.
• Coordinated stock movements, including inland transportation, shipping to all Fiji branches, and export logistics to regional branches in Tonga and other Pacific outlets.
• Oversaw stock inventory control, monitored replenishment of continued lines, and recommended pricing adjustments to minimize aged stock.
• Conducted stock age analysis and implemented contingency measures to optimize inventory levels.
• Prepared range plans during branch visits and managed both local and overseas purchase orders.
• Collaborated with suppliers to ensure timely product delivery and maintained up-to-date purchasing records.
• Coordinated inter-branch deliveries and worked with the inventory manager on planning, forecasting, and inventory management.
• Liaised with suppliers, branch managers, and supervisors on procurement and SKU allocation.
• Managed import and export processes, liaising with the Fiji Islands Revenue and Customs Authority (FIRCA).
• Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
• Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
• Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
• Built relationships with vendors to negotiate ideal terms for purchases.
• Monitored market trends closely to identify potential shifts in pricing or availability that could affect procurement decisions.
• Achieved cost savings by conducting thorough market research before initiating the purchasing process.
• Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
• Input, analyzed and reported on data covering all aspects of procurement operations.
• Optimized procurement processes by implementing streamlined strategies and efficient communication methods.
• Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
• Assisted in the development of annual budgets by forecasting procurement needs accurately based on historical data analysis.
• Enhanced inventory management by implementing a well-organized system for tracking stock levels and reorder points.
• Collaborated cross-functionally to identify opportunities for improving efficiency in purchasing procedures.

• Served in various capacities within the Customs Department, including the Revenue Division.
• Served in multiple strategic divisions within the Customs Department, including Revenue, Risk & Compliance, Enforcement & Border Control, Investigations, and Intelligence, gaining holistic exposure to Fiji's border protection and trade compliance framework.
• Seconded to the Joint Fiji Customs and Police Transnational Crime Unit (TCU), supporting collaborative enforcement initiatives targeting transnational smuggling, illicit trade, and customs-related offenses.
• Enforced the Customs Act 1986, ensuring strict compliance with import/export regulations, safeguarding Fiji's borders, and deterring illicit activities through surveillance, interdiction's, and intelligence-led operations.
• Accurately calculated and collected import duties, VAT, and other applicable taxes on commercial consignments and passenger luggage in line with the Harmonized Customs Tariff (HCT).
• Performed reconciliation of aircraft ship stores, identifying discrepancies, surcharging duty-free losses, and holding airline operators accountable through thorough verification protocols.
• Issued clearances for aircraft, exports, and flight crew, ensuring full compliance with aviation and border entry protocols.
• Reported directly to the Manager of Investigations & Intelligence, conducting formal investigations into customs breaches and assisting in the preparation and presentation of cases for prosecution under the Customs Act.
• Led investigative activities including surveillance, search warrants, raids, and evidence handling, ensuring full integrity of the chain of custody and legal compliance in all enforcement actions.
• Coordinated closely with regional and international enforcement bodies including the Regional Intelligence Liaison Organization (RILO), Transnational Crime Unit (TCU), Fiji Police Force, and the Office of the Director of Public Prosecutions (DPP) to support cross-border enforcement and successful prosecution of customs violations.
• Supported national security objectives by enforcing import/export regulations and ensuring compliance with trade agreements.
• Mentored junior officers, sharing expertise in inspection techniques, document verification, and risk assessment methodologies to enhance team performance.
• Detected fraudulent documents and impersonations through expert knowledge of passport verification techniques, leading to the arrest of numerous identity thieves and fraudsters.
• Identified potential threats by analyzing intelligence reports and data on high-risk individuals and organizations.
• Provided exceptional customer service to international travelers while maintaining a professional demeanor during stressful situations.
• Enhanced border security by conducting thorough inspections and investigations of suspicious cargo and individuals.
• Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
• Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
• Prevented illegal trafficking of people and narcotics.
• Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
• Initiated civil and criminal prosecutions and cooperated with law enforcement agencies in investigation and prosecution of persons in violation of immigration or customs laws.

GPA: 3.5 GPA