Payal Priyanka Narayan
Laucala Beach,Fiji
Summary
Dedicated and results-driven administrative professional with over 9 years of extensive experience supporting high-level executives, managing complex office operations, and delivering outstanding client-focused services. Skilled in calendar management, travel coordination, event planning, procurement, and providing secretarial support, I demonstrate a proven track record in enhancing operational efficiency. I am deeply committed to service excellence, confidentiality, and cross-cultural sensitivity. Currently contributing to the national employment facilitation at the Ministry of Employment, Productivity & Workplace Relations in Fiji.
Overview
13
13
years of professional experience
Work History
Assistant Employment Officer
Ministry of Employment, Productivity & Workplace Relations
09.2021 - Current
- Spearheaded employment facilitation by assisting jobseekers in registering for services and ensuring their personal and professional records are meticulously maintained, fostering a streamlined service delivery
- Conducted in-depth interviews with clients to assess their qualifications and career aspirations, helping match jobseekers with the most appropriate vacancies, and providing targeted referrals to employers
- Delivered personalized career guidance, including resume writing, interview coaching, and job readiness training, significantly enhancing jobseekers' employment prospects and aligning them with relevant upskilling opportunities
- Proactively engaged with employers to identify workforce requirements, ensuring a robust employer-client relationship and promoting Ministry services to aid recruitment efforts
- Managed and updated the National Employment Center (NEC) database, ensuring accurate record-keeping for timely reporting and effective decision-making on employment trends and placement outcomes
- Represented the Ministry at employment roadshows and career expos, effectively promoting youth employment initiatives, graduate schemes, and internship programs through engaging community outreach
- Coordinated administrative support functions, including appointment scheduling, correspondence management, and filing, contributing to the operational efficiency of the Employment Facilitation Unit
Catalog Associate
Flour Mills of Fiji (FMF)
04.2024 - 09.2024
- Led product catalogue management by maintaining and updating accurate descriptions, codes, pricing, and specifications, ensuring consistency across all platforms, which improved internal and external communication
- Worked closely with the warehouse and procurement teams to monitor stock availability, minimizing discrepancies and ensuring product data was always up-to-date
- Managed regular audits to ensure system data accuracy, preventing errors in the catalog and preventing stock discrepancies
- Facilitated smooth vendor and supplier coordination to obtain updated product specifications and pricing, ensuring timely communication of changes across internal departments
- Provided detailed reports on product performance and inventory turnover, aiding the procurement and marketing teams in strategic decision-making
Student Service Assistant
The University of South Pacific (SAS), Laucala Campus
08.2019 - 03.2023
- Acted as the primary point of contact for students, providing clear, concise, and accurate information on admissions, enrolment, academic programs, and student fees, enhancing the overall student experience
- Assisted with the processing of student applications, registrations, and enrolments, ensuring data integrity and compliance with university policies and procedures
- Managed and maintained student records, ensuring their confidentiality while also processing official document requests such as transcripts and confirmation letters efficiently
- Provided critical support for university events, student orientations, and outreach programs, contributing to the smooth execution of these initiatives
- Worked closely with academic and support departments to resolve student issues, ensuring seamless service delivery through collaboration
- Utilized university management systems to track and update student data, generate reports, and identify areas for service improvement
Office Assistant
The University of South Pacific (Pacific TAFE), Laucala Campus
05.2017 - 01.2019
- Assisted in the daily operations of the office by managing incoming inquiries and ensuring the smooth coordination of office activities
- Managed the preparation of documents and materials for faculty meetings, as well as assisting in organizing student events, workshops, and marketing efforts
- Provided exceptional customer service by addressing student concerns and assisting in registration and enrollment processes
- Coordinated logistical support for HR functions, including preparing contracts, handling internal communications, and assisting with the recruitment process
Accounts Assistant
Fiji Cooperatives Dairy Company Ltd
Nausori
08.2015 - 04.2016
- Handled daily financial transactions, including processing payments, reconciling accounts, and managing petty cash, ensuring accurate financial documentation and compliance with company policies
- Assisted in the preparation of monthly financial reports, analyzing budget performance and tracking expenses to provide actionable insights for management, supporting the decision-making process
- Coordinated with the HR department to ensure timely payment of wages and benefits to employees, demonstrating attention to detail and adherence to regulatory standards
- Managed the office filing system for financial documents, ensuring proper organization and retrieval of records, contributing to the department’s operational efficiency
- Provided logistical support for internal audits, working closely with auditors to ensure the timely completion of compliance checks and review of financial practices
Merchandising Officer/Variety Sales Assistant/Cashier
MH Supermarket
Nausori
08.2013 - 01.2015
- Oversaw the management and organization of product displays, ensuring a visually appealing layout that met sales targets and enhanced the shopping experience for customers
- Monitored stock levels to prevent inventory shortages and overstock situations, ensuring that products were replenished and organized efficiently based on sales trends and customer demand
- Processed customer transactions accurately using POS systems, provided receipts, and handled cash and credit card payments, ensuring compliance with cashiering procedures and maintaining a high level of customer satisfaction
- Provided administrative support by maintaining records of daily sales transactions, tracking stock turnover, and preparing reports for management on sales performance and inventory status
- Assisted in organizing promotional events and product launches, contributing to the smooth execution of marketing campaigns and ensuring customer engagement with new product offerings
Administrative Intern
Amalgamated Packaging and Sales Company
Nausori
02.2012 - 05.2012
- Assisted in daily office operations, including managing communications, preparing reports, and organizing meeting schedules for senior management, contributing to operational efficiency
- Supported the finance team in processing purchase orders, managing accounts payable and receivable, and reconciling invoices, ensuring accuracy and compliance with company procedures
- Assisted in updating and maintaining inventory records for office supplies and packaging materials, ensuring stock availability and efficient resource management
- Provided comprehensive logistical support for company events, including preparing materials, booking venues, and coordinating staff involvement, ensuring smooth event execution
- Managed the filing system, ensuring proper organization of documents and confidential records, improving document retrieval time and supporting team members in managing their administrative tasks
Education
Postgraduate Diploma - Psychology
12.2025
Bachelor of Commerce - Human Resources Management & Psychology
University of the South Pacific
09.2024
Diploma - Counselling
The University of the South Pacific
03.2019
Certificate - Human Resources Management
The University of the South Pacific
03.2018
Skills
- Executive administrative support
- Meeting coordination
- Minute-taking
- Travel management
- Calendar management
- Procurement
- Budget monitoring
- Stakeholder liaison
- Client services
- Team collaboration
- Cultural sensitivity
- Data management
- Reporting
- High-level confidentiality
- Ethics
- Excellent written communication
- Excellent verbal communication
- Strong problem-solving skills
- Strong decision-making skills
References
- Ms. Seruwaia Bavai, Ministry of Employment, Productivity and Workplace Relations, (679) 9906421, Seruwaia.bavai@mepir.gov.fj
- Mr. Anindra Singh, Group Procurement Manager, University of the South Pacific, (679) 9912702, anindras@fmf.com.fj
- Mrs. Litia Konusi, Group Manager, University of the South Pacific, (679) 7607128, litia.konusi@usp.ac.fj
Timeline
Catalog Associate
Flour Mills of Fiji (FMF)
04.2024 - 09.2024
Assistant Employment Officer
Ministry of Employment, Productivity & Workplace Relations
09.2021 - Current
Student Service Assistant
The University of South Pacific (SAS), Laucala Campus
08.2019 - 03.2023
Office Assistant
The University of South Pacific (Pacific TAFE), Laucala Campus
05.2017 - 01.2019
Accounts Assistant
Fiji Cooperatives Dairy Company Ltd
08.2015 - 04.2016
Merchandising Officer/Variety Sales Assistant/Cashier
MH Supermarket
08.2013 - 01.2015
Administrative Intern
Amalgamated Packaging and Sales Company
02.2012 - 05.2012
Postgraduate Diploma - Psychology
Bachelor of Commerce - Human Resources Management & Psychology
University of the South Pacific
Diploma - Counselling
The University of the South Pacific
Certificate - Human Resources Management
The University of the South Pacific