Petero Nadriva Nawaitauvou

* Facilitate accurate & timely processing of all cash transfers or repatriations to/from Branches/RBF/Other Banks/ATM Cash runs ensuring compliance to Banks Procedures at all times.

* Ensure cash sent to or received from Bank Of America/Travelex is verified accurately when received/dispatched with correct forms filled and authorization obtained prior to posting into the Bank system.

* Obtain relevant details from Treasury, correct forms filled for FX cash repatriations to BOA & Travelex.

* Ensure that during cash drop off and pick up by Security Companies, safety and security procedures are complied with at all times.

* Process cash orders from all BSP branches, compile Requisition/Lodgements form and send to RBF

* Ensure cash registers reconcile with physical cash as well as Cash Drawer FJD & FCY balances.

* Assist Team Leader Cash Distribution Centre by arranging the availability of Security Companies for cash runs.

* Accurate preparation of month end reconciliations for submissions tom Finance Department

* Assist the ATM Support Team as and when required

* Assist the International Payments Team as and when required

• Educated customers about available services, products and bank resources.
• Answered bank phone lines and directed customers to appropriate department to address concerns.
• Reached out to existing bank customers and offered personalized support for different needs.
• Processed various transactions with accuracy and according to bank standards and legal requirements.
• Consulted with customers on individual needs and offered solutions aligned with individual situations and preferences.
• Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
• Addressed customer inquiries, requests and complaints with courtesy and professionalism.
• Reviewed information in customer accounts and made recommendations for new products and services.
• Trained new personnel regarding company operations, policies and services.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Assist Loans Officers with assessment of unsecured loan applications
• Business telling services
• Foreign exchange services
• Personal telling services

• Provide support service role to Manager Currency, Senior Currency Officers and other Currency Officers towards issuance/receipt of currency from suppliers, commercial banks and customers as a key holding vault custodians:
• Ensure all currency transactions are carried out in a secure and strictly controlled manner and recorded accurately and in a timely manner supported by source documents for audit purposes ensuring audit trails are maintained and zero loss at all times.
• Monitor note processing operations by exercising effective supervisory skills to ensure procedures are complied with and integrity of the process is maintained at all times.
• Comply strictly with all quality controls and OHS requirements while performing currency duties to ensure no injuries are sustained during the course of carrying out currency transactions.
• Report on results, problems and/or discrepancies, identify controls and take prompt remedial action for all currency operations to ensure zero loss and zero breaches in Currency and security procedures.
• Teller operations; valuation of mutilated and old Fiji banknotes and coins
• Reconciliations of accounts on monthly/weekly/bi-monthly and quarterly basis
• Negotiations with partner Mints overseas on terms of contract for various Coin Programs in terms of Royalty received, metal specifications of Coins (gold,silver etc)
• Assist the Manager Currency, Chief Manager Currency and other Currency Officers in the monthly stock-take of all Fiji currency banknotes and coins in the RBF vault
• Compile daily, monthly,quarterly and yearly statistics of all Notes and Coins in Circulation and ensuring this is available for use by the Currency Technical Committee as well as the Management
• Data Analytics update
• Relieved on the Senior Currency Officer role on numerous occasions

• Completed bi-weekly payroll for company employees.
• Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Reported financial data and updated financial records in ledgers and journals.
• Organized budget documentation and tracked expenses to maintain tight business controls.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
• Input financial data and produced reports using the FMIS.
• Investigated daily variances and corrected errors to resolve discrepancies.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Used FMIS system to prepare weekly and monthly financial reports.
• Completed payroll functions to facilitate accurate and prompt staff payments.
• Coordinated office supply ordering to avail materials for streamlined operations.
• Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
• Coordinated with external auditors to resolve discrepancies.
• Verified items billed against items ordered and reconciled differences through follow-up with vendor.