Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Cash Office Associate
Ross Dress for Less
Tucson, Arizona
04.2025 - Current
Processed cash transactions accurately and efficiently.
Managed cash drawer balancing at the end of each shift.
Maintained organized records for all financial transactions daily.
Trained new employees on proper cash handling techniques and policies.
Trained new associates on cash office procedures and policies.
Maintained secure handling of cash, checks, and credit card information.
Verified cash drawer, counted money and balanced receipts.
Tracked daily cash differences, compiled reports, and compared past data to find causes.
Provided excellent customer service by greeting customers promptly and courteously.
Prepared and checked cashier register tills.
Maintained records of all daily transactions in an organized manner.
Handled customer transactions with accuracy and efficiency.
Assisted other departments when needed to ensure efficient operations.
Organized work area to maintain cleanliness and safety standards.
Resolved discrepancies between physical count of cash and register balance.
Organized cash movements between offices and to or from banks.
Participated in inventory counts as required by management team.
Balanced cash drawers and prepared financial reports to reflect daily sales.
Prepared bank deposits, verifying amounts and ensuring timely deposits.
Coordinated with management and accounting departments to report daily financial activities.
Coordinated the supply of currency for cash registers to ensure adequate change is available.
Customer Returns & Audit
Amazon Fulfilment
Hazelwood , MO
12.2021 - 08.2024
Processed customer returns, ensuring accuracy and compliance with company policy.
Verified all return information on the sales order to ensure proper authorization was given for the return.
Managed multiple customer accounts simultaneously while maintaining excellent service standards.
Identified areas for improvement within the customer return process by monitoring trends in returned goods.
Provided guidance to team members on how to handle difficult customer situations involving product returns.
Inspected customer returns for damage, identifying manufacturing defects, and distinguishing from customer or delivery damage to evaluate return eligibility.
Checked packaging to verify good quality, no damage and acceptable appearance.
Accounts Payable Clerk
Mahijibhai & Company Fiji PTE Ltd
Nadi, Fiji
03.2017 - 09.2021
Processed invoices and payments in accordance with company policies and procedures.
Reconciled vendor statements, investigated and resolved discrepancies.
Maintained accounts payable files and records in an organized manner.
Verified accuracy of coding on invoices prior to processing payments.
Assisted with month-end closing activities as needed.
Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
Provided support during internal and external audits as necessary.
Managed vendor relationships through prompt communication of payment information.
Assisted with preparing journal entries related to accounts payable transactions.
Handled high-volume invoice processing.
Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Worked with purchasing group to resolve purchase order matching issues.
Collaborated with team members to manage workload and meet deadlines.
Assisted with month-end and year-end closings to support accounting system accuracy.
Handled accounts payable and receivable, including invoicing and payment processing.
Purchasing and Administration Officer
Trans International Hotel T/A Sunbeach Fiji Ltd
Nadi, Fiji
12.2008 - 07.2012
Managed and maintained office filing systems, ensuring all documents were accurately stored and easily retrievable.
Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
Assisted with the preparation of monthly reports on a range of topics including sales figures, budgeting information and performance metrics.
Liaised closely with suppliers to ensure timely delivery of goods or services ordered by the company.
Monitored stock levels within all areas of the hotel environment, placing orders when necessary.
Updated databases with new customer contact details or changes in existing accounts.
Generated and sent customer invoices, submitted payments and updates accounts.
Handled correspondence, including drafting emails, memos, and reports for senior management.
Processed payroll and managed employee records.
Offered reception coverage to relieve staff during absences or breaks.
Education
Bachelor of Arts - Accounting
University of Fiji
Lautoka, Fiji Islands
01.2007 - 12.2009
Associate of Arts - Fine Arts
Sangam(SKM) College
Nadi, Fiji Islands
11-2005
Skills
Administrative and Office Support
Customer Service
Punctuality
Reliability
Problem-solving aptitude
Multitasking Abilities
Invoice processing
Attention to detail
Calm under pressure
References
Mario Gil(Ross Dress for Less,Tucson)PH: (520)5357049
Lee Turner (Amazon Fulfilment STL9,MO)
Keshni Mala (Accounts / Human Resources)-Mahijibhai & Co PTE Ltd Ph:(679) 9320950
Email: accounts@mahijibhai.com.fj
Mr James Kumar ( Manager- Trans International Hotel)