Senior Phlebotomist
Awanui Laboratory
- Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
- Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
- Served as a knowledgeable resource for patients regarding their lab tests, ensuring they felt informed and comfortable throughout the process.
- Organized inventory of supplies, resulting in less waste and more efficient use of resources.
- Implemented quality assurance measures for blood draws, leading to increased accuracy in test results.
- Assisted in the development of departmental policies and procedures, ensuring compliance with regulatory requirements and accreditation standards.
- Improved safety standards through consistent adherence to infection control protocols and proper disposal of hazardous materials.
- Reduced patient wait time by streamlining the registration process and verifying insurance information promptly.
- Actively participated in continuing education programs to stay updated on industry trends and advancements in phlebotomy techniques.
- Utilized excellent interpersonal skills when interacting with diverse populations of patients from different cultural backgrounds or age groups.
- Provided comprehensive training for new employees, ensuring a smooth onboarding process and acclimation to company procedures.
- Conducted regular equipment maintenance checks, contributing to optimal functionality and performance.
- Demonstrated exceptional attention to detail while drawing blood samples, minimizing discomfort for patients and reducing errors in sample collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Assisted in training and onboarding new phlebotomists.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Participated in quality assurance and competency assessment initiatives.
- Collected blood samples in accordance with laboratory protocols and regulations.
