Richard Maisamoa
Nadi
Summary
Dedicated hospitality professional with international experience as a Cabin Crew Member at Qatar Airways, excelling in guest relations, luxury service, and problem resolution. Highly skilled in communication, teamwork, and organizational management. Adept at providing personalized, five-star guest experiences while maintaining a professional and polished presence. Seeking to bring exceptional customer service and hospitality expertise to Paradise Cove Resort.
Overview
5
5
years of professional experience
Work History
Senior Cabin Crew Member
Qatar Airways
08.2022 - 03.2025
• Provided luxury guest experiences onboard, ensuring high standards of hospitality, safety, and comfort.
• Developed excellent communication skills by interacting with international guests from diverse backgrounds.
• Managed guest concerns and resolved service issues with a proactive and detail-oriented approach.
• Collaborated with team members to deliver seamless, first-class service during high-pressure situations.
Student Experience Council
Fiji National University Student Association
05.2020 - 04.2022
• Organized and led student engagement programs, demonstrating strong organizational skills.
• Provided support to students, addressing their concerns with professionalism and empathy.
• Developed teamwork and problem-solving abilities, ensuring efficient collaboration
Education
Bachelors Of Law - Company Law
Fiji National University
Valelevu, NasinuPure Science
Queen Victoria School
Tailevu11.2018
Skills
Excellent Communication & Guest Engagement
Attention to Detail & Team Collaboration
Exceptional Organizational & Time-Management Skills
First Aid & Emergency Response Certified
Wine Knowledge & Fine Dining Etiquette
Polished Professional Appearance & Service-Oriented
Languages
Arabic
Elementary (A2)
French
Beginner (A1)
Spanish
Elementary (A2)
Timeline
Senior Cabin Crew Member
Qatar Airways
08.2022 - 03.2025
Student Experience Council
Fiji National University Student Association
05.2020 - 04.2022
Bachelors Of Law - Company Law
Fiji National University
Pure Science
Queen Victoria School
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