Fiji National University
Certificate of TOTs from Training of Trainers
09.2024 - 12.2024
Hi, I’m
Rosalia K Nabulivou
Nadi
*Great organizations are built when people feel valued, heard, and inspired.*
As an HR Officer, I take pride in supporting our people — ensuring fairness, fostering growth, and strengthening the bridge between management and staff. Every policy, every conversation, and every opportunity shapes a str
Rosalia K Nabulivou
Timeline
Human Resources Ofiicer
Zens Medical Centers Pte Limited
07.2023 - Current
Reservation officer
Denarau Surf Dive and SKies
04.2022 - 12.2022
Human Resources Administrator
Denarau Surf Dive and Skies
04.2022 - 12.2022
TAFE ,NSW
Degree in HRM from Human Resources Management
07.2019 - 12.2020
Fiji National University
Associate of Arts from Management Development Programme
07.2017 - 11.2017
Executive Chef
Bamboo Groups of Hotels
03.2017 - 03.2021
Service Pro International
Certificate of Attainment from Cakes, Pies And Pastries
01.2016 - 02.2016
Dig’s Engineering Consultant
Certificate in OHS Module 1 And 2 from Occupation, Health And Safety
09.2015 - 10.2015
Fiji National University
Associate of Arts from Diploma in PEMAC And Education
01.2002 - 04.2004
Teacher
MOE
Work History
MOE
Teacher
Job overview
- Developed and implemented engaging lesson plans to foster student learning and participation.
- Assessed student progress through various evaluation methods, ensuring alignment with curriculum standards.
- Collaborated with colleagues to create interdisciplinary projects that enhance critical thinking skills.
- Mentored new teachers on classroom management techniques and instructional strategies for diverse learners.
- Established a positive classroom environment that supports inclusivity, respect, and academic achievement.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Zens Medical Centers Pte Limited
Human Resources Ofiicer
07.2023 - Current
Job overview
- Assisted in onboarding processes for new employees, ensuring smooth integration into company culture.
- Supported recruitment efforts by screening resumes and scheduling interviews with candidates.
- Maintained employee records, ensuring accuracy and compliance with company policies.
- Coordinated training sessions to enhance staff knowledge on HR policies and procedures.
- Collaborated with team members to resolve employee inquiries regarding benefits and payroll issues.
- Conducted research on best practices in HR to improve operational efficiency within the department.
- Assisted in preparing materials for performance reviews, streamlining evaluation process for managers.
- Provided administrative support during employee engagement initiatives, promoting workplace morale and culture.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Coordinated employee placements and administrative details.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Collaborated with managers to identify and address employee relations issues.
- Completed human resource operational requirements by scheduling and assigning employees.
- Advocated for staff members, helping to identify and resolve conflicts.
Denarau Surf Dive and SKies
Reservation officer
04.2022 - 12.2022
Job overview
- Managed reservation systems to ensure accurate and timely booking confirmations.
- Coordinated special requests and accommodations for diverse customer needs.
- Communicated effectively with clients to address inquiries and resolve issues promptly.
- Collaborated with team members to streamline reservation processes and enhance customer service.
- Prepared daily reports on reservations activity for management review and analysis.
- Coordinated with other departments to ensure seamless guest experiences from reservation through checkout.
- Managed high call volume, ensuring prompt attention to all reservation requests and inquiries.
- Provided exceptional customer service through timely responses to emails and phone calls from potential guests.
- Handled billing information over phone.
- Provided customers with information about availability and pricing.
Denarau Surf Dive and Skies
Human Resources Administrator
04.2022 - 12.2022
Job overview
- Managed recruitment processes, including job postings and candidate screening
- Coordinated onboarding activities to ensure seamless integration of new hires
- Administered employee benefits programs, addressing inquiries and resolving issues
- Maintained HRIS database, ensuring data accuracy and confidentiality
- Supported compliance with labor laws through regular policy review and updates
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Updated HR database with new employee information, changes in benefits, and other details.
- Assisted in the development of workplace policies that effectively addressed issues such as harassment prevention, equal opportunity employment, and workplace safety.
- Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Bamboo Groups of Hotels
Executive Chef
03.2017 - 03.2021
Job overview
- Oversaw daily kitchen operations, ensuring high-quality food preparation and presentation.
- Developed seasonal menus, incorporating local ingredients to enhance flavor profiles.
- Trained and mentored kitchen staff on culinary techniques and safety protocols.
- Established inventory control procedures, reducing waste and optimizing supply chain management.
- Collaborated with front-of-house teams to ensure seamless service and guest satisfaction.
- Implemented new cooking methods to improve efficiency and reduce preparation time.
- Conducted regular quality checks on dishes to maintain consistency and taste standards.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Streamlined kitchen operations with effective inventory management and cost controls.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Improved employee retention rates through focused coaching and performance evaluations for career growth opportunities.
- Managed budgeting and financial planning to ensure profitability and sustainable growth.
- Streamlined kitchen processes for improved efficiency and faster service times.
- Optimized kitchen layout and equipment use, significantly increasing productivity.
- Collaborated with front of house to ensure cohesive and superior guest experience.
- Led kitchen operations, ensuring seamless service during high-volume periods.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Evaluated food products to verify freshness and quality.
- Assisted with menu development and planning.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Participated in food tastings and taste tests.
- Coordinated with team members to prepare orders on time.
Overview
2026
years of professional experience
4
years of post-secondary education
1
Certificate
Education
Fiji National UniversityNamaka Campus,Nadi
Certificate of TOTs from Training of Trainers
09.2024 - 12.2024
TAFE ,NSWNamaka Campus,Nadi
Degree in HRM from Human Resources Management
07.2019 - 12.2020
Fiji National UniversityNamaka Campus,Nadi
Associate of Arts from Management Development Programme
07.2017 - 11.2017
Dig’s Engineering ConsultantNadi
Certificate in OHS Module 1 And 2 from Occupation, Health And Safety
09.2015 - 10.2015
Service Pro International Suva Campus,Fiji
Certificate of Attainment from Cakes, Pies And Pastries
01.2016 - 02.2016
Fiji National UniversityDerrick, Sambula Campus,Suva
Associate of Arts from Diploma in PEMAC And Education
01.2002 - 04.2004
Skills
HR policies and procedures
Organizational development
Report writing
Onboarding
Onboarding and training
Employee relations
Records maintenance
Onboarding and orientation
Career development
Background checks
Exit interviews
Recruitment
Diversity and inclusion
Retention strategies
Workforce planning
Job analysis
Employee surveys
Performance evaluation
Employee retention
Performance appraisals
Labor relations
Conflict mediation
Talent recruitment
Succession planning
HRIS systems
Professional development
Employment law
Employee engagement
Data analyzing
Interviewing techniques
Employee resource referrals
Candidate interviews
Recruitment and hiring
Decision-making
Human resources support
Human resources management systems
Training and mentoring
Information protection
Applicant qualification
Policy development
Retention program development
Summary
Dedicated and hardworking individual with a strong passion for personal and professional growth. I thrive on embracing new challenges and constantly seek opportunities to learn and expand my skills. Driven by a commitment to self-improvement and development, always open to trying new approaches and enhancing my capabilities to achieve greater success
Certification
- Certificate level for- Management and leadership
- Certified OHS level 1&2
- Cert in Youth empowerment training
- Cert. in Baking and cookery[Timeframe]
- Diploma level for –TAFE Dip. In HRM
- TOTs 1 and TOTs 2 Certified
- Certificate of Attainment in Management Development Programme
- Diploma In PEMAC and Education
Accomplishments
● Certified OMRS Trainer.
● Certified Fire Warden (2025)
● 2023 and 2024 FBEA ZMCL team (2 x Winner in Achievement Award Category)
● HR Department - upon my leadership 2 Gold and 1 bronze award winner for Zens Medical centres in 2024 FHRI Awards.
● HRMIS achievement 2024 for ZMCL
● Certified TOT 1
● Certified TOT 2
● Certified First Aid/ Basic Life Support (2025)
Participated in trainings for basic first aid and life support.
Languages
English
Bilingual or Proficient (C2)
Fiji
Bilingual or Proficient (C2)
Hindi
Beginner (A1)
Great organizations are built when people feel valued, heard, and inspired.
Great organizations are built when people feel valued, heard, and inspired. When employees know their contributions matter and their voices are respected, they become more engaged, motivated, and committed to the organization’s goals. Creating such an environment fosters teamwork, trust, and long-term success.