Shahil Singh
Nadi,Fiji
Summary
Dynamic and results-driven professional with extensive expertise in sales and marketing, specializing in strategic marketing insight and digital marketing best practices. Demonstrates proficiency in managing sales and marketing budgets, leveraging online sales analytics, and enhancing sales funnel efficiency. Adept at integrating video, television, and journal marketing strategies to drive brand awareness and revenue growth. Skilled in utilizing Salesforce software for optimal sales channel analytics and remote sales technology usage. Committed to advancing career goals by applying tenacious salesmanship and tourism marketing acumen to achieve exceptional business outcomes.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Sales & Marketing
Yee's Cold Storage
Nadi, Ba Province
02.2024 - Current
- Collated and analysed data to produce information about potential customers, competitors and suppliers, informing marketing and sales strategies.
- Drafted persuasive marketing copy to boost product sales.
- Coordinated with sales and design teams to align marketing goals.
- Collaborated closely with marketing department to align sales strategies.
- Coordinated with marketing managers to create effective sales campaigns for better market penetration.
- Researched and applied proven marketing techniques to drive sales.
- Collaborated closely with sales and marketing teams to bring in new clients.
- Streamlined communication lines between sales and marketing departments, improving overall efficiency.
- Advised clients on best practices in sales and marketing, helping them optimise their businesses.
- Liaised between marketing and sales departments for synchronised promotional efforts.
- Collaborated regularly with other departments such as marketing or sales for comprehensive station success.
- Collaborated closely with the marketing department, aligning sales efforts with overall company objectives.
- Coordinated with marketing team to create promotional materials and sales collateral.
- Boosted hotel sales by developing strategic marketing plans.
- Collaborated with sales team to align marketing strategies.
- Liaised with sales department to align marketing strategies with sales objectives globally.
- Collaborated closely with marketing teams on product launches, bolstering initial sales efforts.
- Drove sales growth through creative marketing initiatives tailored towards target audiences.
- Developed marketing strategies, boosting album sales.
Club manager
Tj's Fiji
Nadi , Fiji
03.2023 - 12.2023
- Reviewed financial reports regularly, identifying opportunities for cost savings.
- Streamlined processes to improve and optimise office operations.
- Created digital file classification system for company-wide use.
- Ensured compliance with safety regulations, promoting a secure environment.
- Developed organisational policies for administrative oversight and internal controls.
- Enhanced member satisfaction by resolving complaints promptly.
- Managed club operations for seamless customer experience.
- Coordinated events and promotions for increased footfall.
- Monitored health and safety measures for guaranteed compliance.
- Trained staff in customer service skills, enhancing member engagement.
- Set performance targets for staff, driving continual improvement.
- Represented organisations at seminars, conferences and business events.
- Negotiated contracts with vendors to ensure best value for money.
- Monitored club facilities maintenance, maintaining a clean and inviting atmosphere.
- Designed and implemented training to further develop staff based on business goals.
- Carried out day-to-day duties accurately and efficiently.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Money exchange Manager
City Forex Pte Limited
Nadi , Fiji
01.2019 - 11.2020
- Instituted secure transaction protocols, safeguarding customer data and funds.
- Analysed data using optimum statistical techniques to understand or improve information relevance.
- Upheld strict confidentiality and information protection standards for data.
- Resolved complex customer issues related to money transfers promptly, increased overall client satisfaction.
- Calculated interest and associated fees for [Type] transactions.
- Evaluated financial information to detect and investigate suspected fraud.
- Stamped completed paperwork with duties payable information.
- Consistently complied with Anti-Money Laundering legislation whilst processing large transactions.
- Enhanced customer experience by developing efficient transaction processes.
- Negotiated favourable rates with overseas partners, maximising company profits.
- Led team of foreign exchange specialists for improved service delivery.
- Managed international currency exchange operations for seamless financial transactions.
- Implemented robust risk management strategies, mitigated potential losses from volatile currency markets.
- Used spreadsheet software to compile and analyse financial data.
- Optimised cost-effectiveness with careful budget management.
- Kept accurate and updated filing systems with financial data, statements and associated records.
- Maximised team productivity through effective resource distribution and workload balancing.
- Analysed market trends to make informed decisions on currency valuation.
- Kept appropriate stock levels to match expected demand.
- Carried out day-to-day duties accurately and efficiently.
- Handled high volume calls to address customer inquiries and concerns.
- Stayed current on processes and procedures to offer relevant assistance.
- Completed customer orders with speed and accuracy.
- Managed on-site evaluations, internal audits and customer surveys.
- Generated Key Performance Indicator reporting to drive better performance.
- Worked with large volumes of data, completed accurate calculations, and presented results in required formats.
Sales executive
Mr. Mobile Fiji - Vodafone
Suva , Fiji
01.2016 - 08.2018
- Established and maintained positive, profitable client relationships through superb communication.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Maintained contact with customers throughout sales and pre-delivery process.
- Maintained quality assurance standards for all products and services.
- Crafted compelling pitches for securing high-value deals with clients.
- Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
- Provided customers with price information and handled financial transactions.
- Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Built long-term relationships with customers and generated referrals from existing clients.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Negotiated best-possible prices for maximised profit levels.
- Understood customer needs to craft exceptional sales journeys.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Education
Commercial Cookery - Health and Safety -
Fiji National University
Fiji Form 7 - Arts
D.A.V COLLEGE
Ba 01.2011 - 11.2015
Skills
- Sales & Marketing budget management
- Sales and marketing synergy
- Knowledge of b2b sales
- Strategic marketing insight
- Online sales analytics
- Retail marketing strategies
- Knowledge of sales funnel
- Tenacious salesmanship
- Video marketing strategies
- Salesforce software efficiency
- Marketing and sales proficiency
- Digital marketing best practices
- Television marketing awareness
- Journal marketing strategy
- Marketing promotions
- Email marketing campaigns experience
- Sales and marketing competence
- Sales channel analytics
- FCMG marketing and sales
- License for alcohol sales
- Aftersales forecasting
- Sales and marketing expertise
- Marketing development
- Promotion and marketing understanding
- Tourism marketing acumen
- Remote sales technology usage
Languages
English
Fluent
Hindi
Fluent
Affiliations
- Playing golf
- Listening to music
- Driving
- Fishing
- Socializing
Custom
Reference
Va Dansey - 9972771 (Yee's Cold Storage)
Niza Khan - 7761666 (City Forex)
Nilesh - 9986418 (Mr.Mobile)
Timeline
Sales & Marketing
Yee's Cold Storage
02.2024 - Current
Club manager
Tj's Fiji
03.2023 - 12.2023
Money exchange Manager
City Forex Pte Limited
01.2019 - 11.2020
Sales executive
Mr. Mobile Fiji - Vodafone
01.2016 - 08.2018
Form 7 - Arts
D.A.V COLLEGE
01.2011 - 11.2015
Commercial Cookery - Health and Safety -
Fiji National University
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