Summary
Overview
Work history
Education
Skills
Timeline
Generic
Shereen Buksh

Shereen Buksh

Nadi,Fiji

Summary

Accomplished HR professional with expertise in critical evaluation, organisational proficiency, and ethical practice. Demonstrates strong capabilities in conflict mediation, performance management, and talent management systems. Skilled in training facilitation and learning and development programmes, with a focus on employee advocacy and internal consulting. Proficient in HRIS knowledge, award and legislative compliance, workforce planning, policy formulation, and remuneration strategies. Committed to enhancing organisational performance through effective performance appraisal systems and constructive feedback.

Overview

21
21
years of professional experience

Work history

Temporary Lecturer

Fiji Institute of Technology now known as Fiji National University
01.2002
  • Development and delivery of the following prescribed course modules:
  • Tourism Management
  • Business Management
  • Human Resources Management

HR Consultant/Trainer

Datec
01.2023 - 06.2025
  • HR Consultancy
  • HR policies and procedures
  • Performance Management
  • Succession Planning
  • OHS
  • Training Needs Analysis /Training Plans
  • Disciplinary process /policy
  • Training & Development
  • Training Framework Implementation
  • Plan, implement and conduct workplace training as follows:
  • Managing People Skills for Supervisors
  • Effective Customer Service Training
  • How to conduct performance management at workplace
  • Team Bonding /Team Work
  • Employee Motivation

Human Resources Manager

South Seas Cruises
05.2016 - 11.2022
  • Manage HR functions including Recruitment & Selection, OHS, Industrial Relations, disciplinary matters, payroll, training and development but not limited to other HR matters as the situation arises
  • Improving the current HR framework and processes at SSC to enhance efficiency and be results oriented
  • Implementation of performance management system and Job description
  • Implementation of training framework which includes training needs assessment and analysis, training plan and evaluations
  • Develop induction and in-house training manual
  • Conduct induction and in-house training tailor-made to SSC needs. These include Customer Service Etiquette, Supervisory Skills, Training facilitation, People Management and Team Building trainings

Consultant: Lecturer and Trainer Human Resources Management

CVEC, USP: Centre for Vocational Education and Continuing Education
01.2014 - 05.2016
  • Facilitator, trainer short courses in Human Resources Management
  • Lecturer Certificate 1V in Human Resource Management Course
  • Identifying relevant training for the target market as per the industry needs
  • Develop, implement and conduct short course training on developing and implementing workplace training, recruitment & selection, induction, performance management, on-the-job training, HR policies and procedures, industrial relations etc
  • Develop, implement and conduct TAFE accredited Certificate 1V in Human Resource Management Course

Senior Human Resources Officer – Training & Development

Fiji National Provident Fund
03.2011 - 07.2013
  • Improving the current HR system and processes and developing a coherent and systematic training and development system in place to achieve the Funds strategic objective
  • Human Resources Responsibilities
  • Planning, developing and implementing a strategy for HR, including recruitment policies, quality procedures, discipline, grievance, counseling, contracts, training and development and a range of business tasks.
  • HR Policy & Procedure Manual development
  • Recruitment & Selection
  • Orientation
  • Ensuring other departments understand all necessary aspects and needs of HR development, objectives, purposes and achievements.
  • Training & Development Responsibilities
  • Development and implementation of training policy and procedure
  • Development and implementation of evaluation systems
  • Identifying the training needs to determine the relevant training for respective staffs
  • Development of the training needs analysis template
  • Involved in the grants assessment and grants claimable process
  • Introduction of an effective training record system in place record through evaluation and data analysis
  • Introduction of training system on Intra-Net
  • Forecasting of future training and training budget for various departments
  • Organizing, Designing and Conducting of in-house training programs as per training plan and with a 360 feedback result oriented system
  • Reviewing and evaluating the effectiveness of the training programs
  • Coordinating external training programs as per training plan
  • Conducting and monitoring a training strategy in place to monitor staff performance after training delivery
  • Performing other tasks as assigned by immediate supervisors

Consultancy at private

Maximum Performance
01.2008 - 01.2009
  • Consultancy in HRM/Training & Development
  • Organizing, facilitating and conducting training at a National and Regional level

HR / Management Trainer

Training & Productivity Authority of Fiji (TPAF) now known as Fiji National University (FNU)
01.2004 - 01.2007
  • Development, implementation, delivery and evaluation of HR/management training programs for organizations (in-house and public) at a national level in Fiji.
  • HR Training Responsibilities
  • Develop, implement, deliver and evaluate HR/management training programs on the following subjects:
  • Strategic Management
  • Managing Teams effectively
  • Team Dynamics
  • Telephone Etiquette
  • Strategic Leadership & Quality
  • Change & Innovation
  • Exceptional Customer Service Skills
  • Performance Management
  • Managing People
  • Recruitment & Selection
  • Employee Motivation

Lecturer on Quality Management and Marketing

Training & Productivity Authority of Fiji (TPAF) now known as Fiji National University (FNU)
01.2004 - 01.2006
  • Development and delivery of diploma programs in Quality Management, business management and Marketing

Tutor

University of the South Pacific
01.2004 - 06.2004
  • Provide tutorial session’s on the topic- 'Introduction to the Basics of Management'

Education

University of the South Pacific

Skills

  • Critical evaluation
  • Organisational proficiency
  • Ethical practice
  • Conflict mediation
  • Performance appraisal system
  • Constructive feedback
  • Training facilitation
  • Critical listening
  • Employee advocacy
  • Internal consulting
  • Learning and development programmes
  • HRIS knowledge
  • Award and legislative compliance
  • Workforce planning
  • Performance Management
  • Talent management systems
  • Policy formulation
  • Remuneration strategies

Timeline

HR Consultant/Trainer

Datec
01.2023 - 06.2025

Human Resources Manager

South Seas Cruises
05.2016 - 11.2022

Consultant: Lecturer and Trainer Human Resources Management

CVEC, USP: Centre for Vocational Education and Continuing Education
01.2014 - 05.2016

Senior Human Resources Officer – Training & Development

Fiji National Provident Fund
03.2011 - 07.2013

Consultancy at private

Maximum Performance
01.2008 - 01.2009

HR / Management Trainer

Training & Productivity Authority of Fiji (TPAF) now known as Fiji National University (FNU)
01.2004 - 01.2007

Lecturer on Quality Management and Marketing

Training & Productivity Authority of Fiji (TPAF) now known as Fiji National University (FNU)
01.2004 - 01.2006

Tutor

University of the South Pacific
01.2004 - 06.2004

Temporary Lecturer

Fiji Institute of Technology now known as Fiji National University
01.2002

University of the South Pacific

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