Shiu Jattan Jr II
National Parts & Export Manager
Suva
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level & management position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
15
15
years of post-secondary education
Work History
National Parts & Export Manager
Carptrac
Suva
09.2015 - Current
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed strong communication and organizational skills through working on group projects.
- Resolved problems, improved operations and provided exceptional service.
- Paid attention to detail while completing assignments.
Warehouse Inventory & Supply Chain Supervisor
Carptrac
Suva
09.2015 - 01.2016
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Checked packages and merchandise for damage and notified vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Simplified shipping and receiving processes for improved workflow.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using IRUIMI80 & SIS2.0 to update system.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Trained and developed warehouse staff on safety measures.
- Improved efficiency with quick and accurate loading of boxes.
- Kept warehouse up to safety and health regulations at all times.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Completed cycle counts and monthly inventory.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Conducted research to address shipping errors and packaging mistakes.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Processed required paperwork to expedite handling of shipped and received goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Partnered with representatives from different carriers to arrange materials shipments.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Handled day-to-day shipping and receiving overseeing more than 100-150 packages per day.
Parts Advsior Team Leader
Asco Motors
Suva
01.2012 - 09.2015
- Proven ability to develop and implement creative solutions to complex problems.
- Skilled at working independently and collaboratively in team environment.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Managed over 150-200 customer call per which increased 20% of sales by month end.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and fast-paced environment.
- Gained extensive knowledge in data entry, analysis and reporting.
- Organized and detail-oriented with strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Delivered services to customer locations within specific timeframes.
- Developed strong communication and organizational skills through working on group projects.
- Worked effectively in fast-paced environments.
- Worked well in team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Parts Advisor
Asco Motors
Nadi & Suva
01.2009 - 01.2012
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Adhered to company guidelines for performance and compliance.
- Maintained extensive understanding of common problems and methods for repair.
- Maintained clean and neat parts counter and sales floor.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Stocked and managed stock of parts.
- Ordered parts for customers, repair shops and Service department for use in Panel and Massy MF ,Yamaha equipment.
- Researched vehicles and parts via physical catalogs and electronic means.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Delivered merchandise to business locations for use in Workshop,PDI,Panel,Sales repairs or direct sales.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Organized parts storage and stocked inventory according to established guidelines.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Diagnosed malfunctions after looking at damaged unit in depth.
- Assisted customers in finding appropriate parts promptly.
- Processed and reshelved return orders, checking for discrepancies, potential usage and issue.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Ordered parts from various distributors to fulfill demands.
- Delivered merchandise to business locations for use in repairs or direct sales.
- Managed 150-200 customers per day which increased sales by 20%.
Parts & Service Management Cadet
Asco Motors
Nadi
01.2008 - 01.2009
- Ordered parts for customers, repair shops, and service departments for use in light & Heavy equipment.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Ordered parts for customers, repair shops and Electrical department for use in Panel,Service and Sales equipment.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Provided timely, insightful and accurate reports to upper management.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Processed and reshelved return orders, checking for discrepancies, potential usage and operation issue.
- Created employee schedules to align coverage with forecasted demands.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Implemented systems to improve process efficiency and reduce project duration.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Managed 25-30 customers per day which increased sales 10% .
Education
High School Diploma -
Fiji National Univesity
Fiji 01.2011 - 12.2012
Some College (No Degree) -
Fiji National Univesity
Fiji 12.2012 - 12.2012
Degree of Bachelor Science With A Major in Reman - Major in Remanufactured Products
Cat Reman Univesity
Mississippi 01.2016 - 12.2018
High School Diploma -
Caterpillar University
USA 01.2019 - 01.2021
High School Diploma -
Asco Motors Training
Fiji 01.2008 - 09.2015
Skills
Knowledge of metal parts and assemblies
Preparation of parts
Parts reassembling
Parts department deliveries
Parts lubrication
Parts and material procurement
Sorting parts
Parts sales
International border rules expertise
Removing parts
Metal parts fabrication
Parts replacement
Parts ordering and management
Timeline
High School Diploma -
Caterpillar University
01.2019 - 01.2021
Degree of Bachelor Science With A Major in Reman - Major in Remanufactured Products
Cat Reman Univesity
01.2016 - 12.2018
National Parts & Export Manager
Carptrac
09.2015 - Current
Warehouse Inventory & Supply Chain Supervisor
Carptrac
09.2015 - 01.2016
Some College (No Degree) -
Fiji National Univesity
12.2012 - 12.2012
Parts Advsior Team Leader
Asco Motors
01.2012 - 09.2015
High School Diploma -
Fiji National Univesity
01.2011 - 12.2012
Parts Advisor
Asco Motors
01.2009 - 01.2012
Parts & Service Management Cadet
Asco Motors
01.2008 - 01.2009
High School Diploma -
Asco Motors Training
01.2008 - 09.2015