Shiu Jattan Jr II
National Parts & Export Manager
Suva
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level & management position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
15
15
years of post-secondary education
Work History
National Parts & Export Manager
Carptrac
Suva
09.2015 - Current
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed strong communication and organizational skills through working on group projects.
- Resolved problems, improved operations and provided exceptional service.
- Paid attention to detail while completing assignments.
Warehouse Inventory & Supply Chain Supervisor
Carptrac
Suva
09.2015 - 01.2016
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Checked packages and merchandise for damage and notified vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Simplified shipping and receiving processes for improved workflow.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using IRUIMI80 & SIS2.0 to update system.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Trained and developed warehouse staff on safety measures.
- Improved efficiency with quick and accurate loading of boxes.
- Kept warehouse up to safety and health regulations at all times.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Completed cycle counts and monthly inventory.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Conducted research to address shipping errors and packaging mistakes.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Processed required paperwork to expedite handling of shipped and received goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Partnered with representatives from different carriers to arrange materials shipments.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Handled day-to-day shipping and receiving overseeing more than 100-150 packages per day.
Parts Advsior Team Leader
Asco Motors
Suva
01.2012 - 09.2015
- Proven ability to develop and implement creative solutions to complex problems.
- Skilled at working independently and collaboratively in team environment.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Managed over 150-200 customer call per which increased 20% of sales by month end.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and fast-paced environment.
- Gained extensive knowledge in data entry, analysis and reporting.
- Organized and detail-oriented with strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Delivered services to customer locations within specific timeframes.
- Developed strong communication and organizational skills through working on group projects.
- Worked effectively in fast-paced environments.
- Worked well in team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Parts Advisor
Asco Motors
Nadi & Suva
01.2009 - 01.2012
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Adhered to company guidelines for performance and compliance.
- Maintained extensive understanding of common problems and methods for repair.
- Maintained clean and neat parts counter and sales floor.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Stocked and managed stock of parts.
- Ordered parts for customers, repair shops and Service department for use in Panel and Massy MF ,Yamaha equipment.
- Researched vehicles and parts via physical catalogs and electronic means.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Delivered merchandise to business locations for use in Workshop,PDI,Panel,Sales repairs or direct sales.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Organized parts storage and stocked inventory according to established guidelines.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Diagnosed malfunctions after looking at damaged unit in depth.
- Assisted customers in finding appropriate parts promptly.
- Processed and reshelved return orders, checking for discrepancies, potential usage and issue.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Ordered parts from various distributors to fulfill demands.
- Delivered merchandise to business locations for use in repairs or direct sales.
- Managed 150-200 customers per day which increased sales by 20%.
Parts & Service Management Cadet
Asco Motors
Nadi
01.2008 - 01.2009
- Ordered parts for customers, repair shops, and service departments for use in light & Heavy equipment.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Ordered parts for customers, repair shops and Electrical department for use in Panel,Service and Sales equipment.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Provided timely, insightful and accurate reports to upper management.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Processed and reshelved return orders, checking for discrepancies, potential usage and operation issue.
- Created employee schedules to align coverage with forecasted demands.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Implemented systems to improve process efficiency and reduce project duration.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Managed 25-30 customers per day which increased sales 10% .
Education
High School Diploma -
Fiji National Univesity
Fiji 01.2011 - 12.2012
Some College (No Degree) -
Fiji National Univesity
Fiji 12.2012 - 12.2012
Degree of Bachelor Science With A Major in Reman - Major in Remanufactured Products
Cat Reman Univesity
Mississippi 01.2016 - 12.2018
High School Diploma -
Caterpillar University
USA 01.2019 - 01.2021
High School Diploma -
Asco Motors Training
Fiji 01.2008 - 09.2015
Skills
Knowledge of metal parts and assemblies
undefinedTimeline
High School Diploma -
Caterpillar University
01.2019 - 01.2021
Degree of Bachelor Science With A Major in Reman - Major in Remanufactured Products
Cat Reman Univesity
01.2016 - 12.2018
National Parts & Export Manager
Carptrac
09.2015 - Current
Warehouse Inventory & Supply Chain Supervisor
Carptrac
09.2015 - 01.2016
Some College (No Degree) -
Fiji National Univesity
12.2012 - 12.2012
Parts Advsior Team Leader
Asco Motors
01.2012 - 09.2015
High School Diploma -
Fiji National Univesity
01.2011 - 12.2012
Parts Advisor
Asco Motors
01.2009 - 01.2012
Parts & Service Management Cadet
Asco Motors
01.2008 - 01.2009
High School Diploma -
Asco Motors Training
01.2008 - 09.2015
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