Shyal Chand
Nadi,Fiji
Summary
A dedicated professional with exceptional communication and organisational skills, adept at fostering team relationships and enhancing problem-solving capabilities in academic settings. Demonstrates strong leadership qualities and a calm demeanour under pressure, ensuring effective project prioritisation and goal setting. Committed to helping others, with a proven ability to manage budgets and apply mathematical principles effectively. Career goals include leveraging integrative people skills and public speaking expertise to drive team building and achieve strategic objectives.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Sales & Customer Representive
Turners & Growers
Nadi, Fiji Islands
2020.11 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Consistently arrived at work on time and ready to start immediately.
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
- Looking after Customer Stocks
- Looking after Customer Accounts, invoicing, following up on payments
- Look after Resort sales.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied positive customer service approach to increase satisfaction levels.
Pharmacy service assistant
Northern Drug Pharmacy
Labasa, Northern
2017.04 - 2019.11
- Assisted in maintaining pharmacy inventory for optimal operation.
- Supported pharmacists during peak hours, managing increased workload efficiently without compromise on quality of service.
- Counselled customers on over-the-counter medications for common ailments.
- Contributed to a positive work atmosphere through effective team collaboration.
- Processed payments for pharmaceutical purchases to facilitate smooth transactions.
- Collaborated with pharmacists to ensure accurate dispensing of medication.
- Organised medications on shelves to enhance visibility and accessibility.
- Delivered excellent customer service whilst addressing queries and concerns.
- Provided vital support in administrative tasks such as record-keeping and data entry to maintain organised systems within the pharmacy.
- Performed daily duties diligently, ensuring a well-run pharmacy that met customer needs swiftly.
- Promoted health awareness with informative leaflets and discussions at the counter.
- Liaised with healthcare providers for seamless communication regarding prescriptions.
- Improved customer satisfaction with thorough product knowledge and helpful advice.
- Streamlined operational efficiency through regular stock checks and reordering supplies as needed.
- Maintained clean, hygienic environment, promoting health and safety standards.
- Handled sensitive information confidentially, respecting patient privacy rights under Fiji regulations.
- Enhanced patient service by promptly and accurately fulfilling prescription orders.
- Greeted customers and provided friendly, knowledgeable healthcare advice and service.
- Identified high-demand and out-of-stock items for replenishment.
- Consulted senior pharmacy staff for additional advice on complex patient health queries.
- Dispensed medication accurately against customer prescriptions.
Education
Fiji Seventh Form Certificate Examination -
Sigatoka Methodist College
2013.01 - 2013.12
Sigatoka Methodist Primary
Fiji /2001 - 2008.01
Fiji School Leaving Certificate -
Sigatoka Methodist College
Fiji /2012 - /2012
Skills
- Communication skills
- Assist in building better team relationship
- Strong skills in helping others problem solving in study situation
- Good command of oral in English
- Organization skills
- Strong attention to detail
- Setting goal and formulate plans to reach them
- Prioritize projects, assignments, activities in order of urgency
- Integrative / people skills
- Good judgment
- Good team member
- Like to help others
- Good at managing things
- Good leadership qualities
- Friendly
- Numeracy skills
- Responsible for working out budget for personal spending
- Understanding mathematics principals
- Calm under pressure
- Problem-solving
- Public speaking
- Team building
Languages
English
Fluent
Hindi
Fluent
Fiji
Elementary
Affiliations
- Music & Dancing
- Travelling & Movies
- Cooking & eating different culture Foods
Accomplishments
2007 - Certificate in Sports Woman
2008 - Prize in Annual Examination, Mathematics competition
Certification
2013 Fiji Seventh Form
2012 Fiji School Leaving Certificate
2010 Fiji Junior Certificate
2008 Fiji Eight Year Exam
INTEREST AND ACTIVITIES
Dancing, Listening to music, Travelling, Watching movies (romantic/ horror), Helping people, Making friend, Playing netball
PROJECT
Work on project for secondary school.
AWARDS AND ACHIEVEMENT
2007- Got a certificate in sports woman, 2008- Sat for FEYE, Got a special prize in annual, Sat for Fiji Mathematics Competition, Fiji Eight Year Examination Certificate, 2010- Sat for FJCE, Fiji Junior Certification Examination, 2012- Sat for FSLC and achieved, Fiji School Leaving Certificate Examination, 2013- Sat for FSFE, Fiji Seventh Form Certificate Examination
DECLARATION OF ORIGINALITY
I Shyal Chand, hereby solemnly declare that the above information is a true copy of an entry in the curriculum vitae. Name: Shyal Chand
REFERENCE
Mr. Ravikendra - Sigatoka Methodist College 9624726
Ms. Kaliseta - Northern Drug Pharmacy 8080098
Mr. Sushant Krishna - Turners & Growers
Timeline
Sales & Customer Representive
Turners & Growers
2020.11 - Current
Pharmacy service assistant
Northern Drug Pharmacy
2017.04 - 2019.11
Fiji Seventh Form Certificate Examination -
Sigatoka Methodist College
2013.01 - 2013.12
Sigatoka Methodist Primary
/2001 - 2008.01
Fiji School Leaving Certificate -
Sigatoka Methodist College
/2012 - /2012