SONAM SHIVASTIKA
Human Resources Manager
LAUTOKA
Summary
Dynamic professional with extensive experience at Aspen Medical Lautoka, excelling in patient privacy compliance and records management. Proven ability to enhance operational efficiency and foster team collaboration. Adept at financial reconciliation and document preparation, consistently delivering exceptional service and support in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Ward Clerk
Aspen Medical
Lautoka, Fiji
08.2022 - Current
- Maintained accurate paper and electronic patient records in compliance with Aspen Medical policies.
- Conducted daily audits to verify correct patient occupancy against bed management in Tamanu.
- Monitored Patient ID by searching Medical Records Identification in PATIS and Tamanu.
- Updated patient admission details on Tamanu and manual folders as necessary.
- Ensured accurate and complete capture of triaged patients' information in Tamanu.
- Scanned and uploaded all patient charts and forms to NHN on Tamanu.
- Executed proper handover of patient information and pending tasks prior to shift changes.
- Managed patient information responsibilities within a shift environment.
Accounts Clerk /Administrative HR Assistant
Jewels Fiji Headoffice
Nadi, Fiji
01.2018 - 01.2022
- Prepare essential documentation, including memos, reports, and other forms of communication using MS WORD/ MS EXCEL
- Maintaining and updating staff records
- Assisting in the recruitment process
- Compiling and maintaining staff contracts with utmost confidentiality
- Preparing Payslips
- Answer and respond to company emails and phone calls, and forward communications to appropriate parties as necessary
- Write and distribute memos, letters and forms
- Maintain and organize meeting schedules for Directors
- Organizing and filing of daily sales logs
- Daily Sales data entry for all 5 branches in MYOB
- Daily Sales Credit and Debit cards entry in MYOB OZBIZ
- Reconciling bank statements
- Preparing payments and daily banking
- Regularly check and maintain record of necessary office, shops and workshop supplies
- Communicate regularly with all 5 branch managers/staff to help procure needed items
- Assist in branch stock takes
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Provide general support to customers and guest
Banquet and Restaurant Manager
Authentic South Indian Cuisine /Madras Curry Restaurant
Lautoka, Fiji
01.2014 - 01.2018
- Coordinated all restaurant operations to ensure seamless service delivery.
- Controlled operational costs while maintaining high efficiency.
- Delivered exceptional service to exceed customer expectations.
- Instilled positive relationships with customers to enhance satisfaction.
- Addressed customer inquiries and resolved complaints promptly.
- Recruited, trained, and supervised staff to maintain performance standards.
- Managed staff effectively to optimize team dynamics and productivity.
- Optimized workflow processes to improve overall operational efficiency.
Administrative Clerk
Matech Commercial Interiors
Lautoka, Fiji
01.2012 - 01.2014
- Prepared quotations for suitable tenders and assisted in project proposal documents.
- Managed office correspondence, ensuring clear communication with clients and vendors.
- Maintained an organized filing system for all documents to enhance retrieval efficiency.
- Reconciled bank statements and prepared banking transactions accurately.
- Scheduled appointments for team members and coordinated project meetings effectively.
- Addressed emails promptly to support administrative operations.
- Executed general administration tasks to facilitate smooth office functioning.
Education
Diploma - Human Resources Management
Fiji National University
Lautoka12-2018
High School -
Central College Lautoka
Lautoka12-2008
Skills
- Medical terminology
- Patient privacy compliance
- Recruitment support
- Financial reconciliation
- Document preparation
- Team collaboration
- Time management
- Effective communication
- Customer relationship management
- Records management
- Data entry and maintenance
- Organizational skills
- Reception management
Certification
01/2017 to 12/2018
TAFE New South Wales RTO 90000
BSB50615 Diploma in human resources management
Personal Information
- Gender: Female
- Birthplace: Fiji Islands
- Full working Rights
Volunteer
- Being Helping Hands Fiji
Refrees
- Mrs. Bhavna Vandana
Position: Accountant
Company: Jewels of Fiji
Contact number: +679 9346804
- Mr. John Mahendra
Position: Director
Company: Taste of Madras Curry Restaurant
Contact number: +679 6660220
- Mrs. Madhu Lata
Position: Director
Company: Matech Commercial Interiors
Contact number: +679 9743168
Languages
English
Professional
Fiji
Native/ Bilingual
Hindi
Full Professional
Hobbies & Interest
- Baking
- Cinema
- Adventure trips
- Traveling
References
References available upon request.
Timeline
Ward Clerk
Aspen Medical
08.2022 - Current
Accounts Clerk /Administrative HR Assistant
Jewels Fiji Headoffice
01.2018 - 01.2022
Banquet and Restaurant Manager
Authentic South Indian Cuisine /Madras Curry Restaurant
01.2014 - 01.2018
Administrative Clerk
Matech Commercial Interiors
01.2012 - 01.2014
Diploma - Human Resources Management
Fiji National University
High School -
Central College Lautoka
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