SUDESHNA PRAKASH
Summary
Forward-thinking Operations Specialist bringing years of expertise in various business sector. Cultivates strategies with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient Word Excel and Putty Software .(Carpenters Finance Software) Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Collection Office/ First Landing Officer/Cashiering Specialist
Carpenters Finance, Fiji
Suva
2013.11 - 2020.05
- Addressed public questions, complaints and requests and provided necessary assistance.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
Customer Service Representative
Sun Insurance:
Suva
2007.07 - 2008.08
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Accounts Clerk
Rama And Sons
Suva
2002.01 - 2006.12
- Entered figures using 10-key calculator to compute data quickly.
- Set up and updated Excel spreadsheets to track financial data.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Investigated daily variances and corrected errors to resolve discrepancies.
Accounts Clerk
Sambhu Prasad & Co
Suva
2002.03 - 2002.10
- Set up and updated Excel spreadsheets to track financial data.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Applied mathematical abilities to calculate and check figures in accounting systems.
Accounts Clerk
C K Nandha & Company
Nadi
1995.01 - 2000.12
- Set up and updated Excel spreadsheets to track financial data.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
High School Diploma -
NATABUA HIGH SCHOOL
LAUTOKASUN INSURANCE
SAMBULAHigh School Diploma -
SANGAM SADHU KUPPUSWAMY MEMORIAL COLLEGE
NADI02.2006
FUNDAMENTALS OF BUSINESS ACCOUNTING
FIJI NATIONAL TRAINING COUNCIL
Nasinu, Fiji02.1999
Associate of Arts - FUNDAMENTALS OF BUSINESS ACCOUNTING
FIJI NATIONAL TRAINING COUNCIL
NADI02.1999
High School Diploma -
NATABUA HIGH SCHOOL
Lautoka 11.1993
Skills
- Data Collection
- Check Disbursement
- Month-End Reports
- Customer Loyalty
- Hygiene Standards
- Cash Register Operations
- Month-End Documentation
- Product and Service Sales
Accomplishments
(2006)Sun Insurance In-house Training - Insurance Staff Induction Course
(2007)Sun Insurance In-house Training - Agency Staff Skills Seminar
REFERENCE
1.Carpenter Finance
Former - Risk & Compliance Manager
Niraj Ram
Sydney Australia
+61423144900
niraj@ramsfinancials.com
2.Sun Insurance
Manager Admin & Sales
Rohini Na's lal
Mqbool Rd Nadera
+6798055326
3.Rama & Sons
Suman Lata
+642108324181
latanand0305@gmail.com
ACHIEVEMENT
Carpenters Finance
Certificate Of Appreciation - For Outstanding Performance & Valued Contribution During The Month Of March 2017
Timeline
Collection Office/ First Landing Officer/Cashiering Specialist
Carpenters Finance, Fiji
2013.11 - 2020.05
Customer Service Representative
Sun Insurance:
2007.07 - 2008.08
Accounts Clerk
Sambhu Prasad & Co
2002.03 - 2002.10
Accounts Clerk
Rama And Sons
2002.01 - 2006.12
Accounts Clerk
C K Nandha & Company
1995.01 - 2000.12
High School Diploma -
NATABUA HIGH SCHOOL
SUN INSURANCE
High School Diploma -
SANGAM SADHU KUPPUSWAMY MEMORIAL COLLEGE
FUNDAMENTALS OF BUSINESS ACCOUNTING
FIJI NATIONAL TRAINING COUNCIL
Associate of Arts - FUNDAMENTALS OF BUSINESS ACCOUNTING
FIJI NATIONAL TRAINING COUNCIL
High School Diploma -
NATABUA HIGH SCHOOL
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