Taniela Tokavakarua

Tour Guide And Cultural Entertainer

Navua

Summary

Dynamic tour guide with expertise in tourism management and guest relations, honed at The Jewel Of Fiji. Proficient in Fijian, I excel in creating personalized, memorable experiences by tailoring tours to diverse groups. Known for humor and wit, I increased customer satisfaction through attentive listening and personalized adjustments.

Experienced with leading tours and engaging with diverse groups. Utilizes deep knowledge of historical sites and cultural attractions to create memorable experiences.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Tour Guide position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

Tour Guide

The Jewel Of Fiji

02.2019 - Current

Provided excellent customer service during pre-tour interactions.
Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Built personal relationships with guests to promote positive experiences.
Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.

Education

High School Diploma -

Vashist Muni College

Navua

04.2001 -

Skills

Tourism management

Timeline